Campus Head | Cape Town

•     Minimum Grade 12 Certificate 3-year qualification in Sales & Marketing Business; Operations or

Hospitality Management

• At least 3 - 5 years’ experience in branch and operation management activities
• Own transport
• Proven experience in meeting sales targets
• Creating and Implementing strategies for marketing and sales processes & operations

COMPETENCIES REQUIRED:

•     Problem solving 

•     Business Acumen 

•     Conflict Management 

•     Time management 

•     Leadership 

•     Advanced communication skills 

•     Ability to Deal with Changes Effectively

•     Interpersonal skills

KEY RESULT AREAS:

• Implement the national sales strategy and achieve campus sales targets
• Coordinate and manage the implementation of the marketing & sales strategy for the campus to receive enquiries for the campus curriculum
• Coordinate and manage the enquiry management system in conduction with the sales team
• Coordinate and manage various events at the campus to generate exposure and enquiries for the campus.
• To make sure that the sales process is being followed at the campus.
• Maintenance of enrolment database spreadsheet process.
• Management of sales in terms of converting enquiries to sales.
• Accepting and receipting of Application Fees and Course Deposits.
• Managing, training and motivating sales team to achieve their sales targets.
• Identifying opportunities for extra revenue / new business generation
• Effective management of cost control of campus financials, as well as Debtors management – to ensure profitability and sustainability
• Maintain financial policies and processes within the campus.
• Manage the campus as profitable as possible.
• Manage the financial targets for the campus.
• Report on any variances from the financials monthly
• Monthly income and expenditure management.
• Budget Control.
• Petty Cash Control and Banking as per process.
• Credit Card Control.
• Management of all Campus costs.
• Ensure effective debtors management and bad debt collection.
• Procurement orders according to budget allocation.
• Exam registration.
• Assets management and control.
• Management of System Administration and facilities in and around the campus
• Ensure that facilities are neat, and all areas maintained and in a workable condition and according to Health and Safety Regulations.
• Meeting and negotiating with external suppliers and industry partners.
• To comply with accrediting bodies and have a high standard of quality and excellence wrt lesson plans and evaluations.
• Adhere to the Academic Calendar and study schedules as provided by the Academic Department
• Ensure that all POE’s and POA’s are updated as per schedules in accordance
• Managing and monitoring all audits.
• Evaluation of Lecturers to improve the quality of education rendered.
• Managing and monitoring Learner Master Spreadsheets.
• Ensure Campus staff, students and equipment comply with regulations.
• Managing and monitoring of industry placement handbook for industry placements.
• Comply with monthly stock control procedures for the campus.
• Ensure that all cancellation processes are being followed to minimize the risk to the company.
• Manage performance of Campus staff
• Review and update staff’s goal setting a regular basis.
• Conduct performance coaching by monthly
• Identify training needs and address.
• Monitor the performance of the staff against goal setting.
• Ensure that a working environment is created which promotes high levels of performance and addresses under-performance.
• Ensure the campus Social Responsibility initiatives are supported
• Ensure campus (Staff and students) participate in community projects, initiatives and others
• Ensure the campus participates in wellness initiatives monthly
• Implement Customer Relationship Management Strategy at the campus
• Drive an atmosphere of a customer centric environment at the campus with both staff, students, parents, industry and suppliers
• Receive customer feedback through various interactions eg. group student’s discussions, parent meetings, industry visits
• Act quickly and timelessly to any student complaints
• Create an active student life experience for students on campus

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