Call Centre Team Lead (JB1829)

Call Centre Team Lead (JB1829)
Pinetown, Durban
R12 000 – R15 000 per month plus commission

To effectively coach, supervise and coordinate the daily sales activities of the sales team to achieve and exceed the set sales targets

Duties and responsibilities:
Monitor and motivate direct reports in order to reach agreed sales budgets
Deliver excellent customer service
Carry out accurate and efficient sales related administration
Display and apply extensive product knowledge
Display accurate and efficient use of ICAS and CRM systems

Educational requirements
Grade 12
Relevant qualification/diploma/degree with sales and marketing is advantageous
Minimum 3 years working experience in similar role
Computer literate
MS proficient