Call Center Supervisor

Recruiter:

Imforce Recruitment

Job Ref:

CCS IC

Date posted:

Monday, November 3, 2025

Location:

Pietermaritzburg, South Africa

Salary:

7000+

SUMMARY:
Call Center Supervisor

POSITION INFO:

About the Role:
We’re seeking a motivated Call Center Supervisor to lead and oversee our sales and marketing personnel. The role involves supervising daily operations, ensuring targets are met, motivating the team, and maintaining high standards of customer engagement and performance.

Key Responsibilities:

Supervise and guide call center staff in achieving sales and service goals.

Monitor team performance, call quality, and productivity.

Implement effective sales and marketing strategies.

Provide training, coaching, and feedback to team members.

Manage reporting, shift schedules, and operational efficiency.

Requirements:

Proven experience in a call center or sales environment.

Strong leadership, communication, and organizational skills.

Goal-driven with the ability to motivate and inspire others.

Similar jobs you might be interested in:

Call Center Supervisor
Location: Pietermaritzburg
Salary: 7000+
call center supervisor
Today

Sales Executive (Software Solutions)
Location: Durban
Salary: Market-related
Join a fast-growing enterprise software company driving digital transformation across South Africa.
19 days ago

UK Call Centre Agent
Location: Durban
Salary: R6000-R10 000
Our client in the call Centre Industry requires candidates with at least 1 years call center experience to join their team. You will be required to work UK hours. You will be required to meet company KPIs You will be required to complete training of 10 days. Your work hours will be 10am - 6pm (Standard South African Time) Monday - Friday
20 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Metallizer Plastic Extrusion Operators
Location: Durban
Salary: Market Related, with Benefits
APPLY NOW
11 days ago

Call Center Supervisor

Similar jobs you might be interested in:

Jobseekers

Recruiter

General