Call Center Agent

SUMMARY:
Call Center Agent 
Menlyn, Pretoria 
R9,000ctc

POSITION INFO:
A well established law firm is looking for a motivated Junior Call Centre Agent to join their team, focusing on third-party follow-ups and payment arrangement discussions with debtors. This role is ideal for a school leaver eager to start a career in a professional call center or financial environment.

Minimum requirements:

• Conducting third-party follow-up calls
• Engaging with debtors to negotiate and confirm payment arrangements
• Updating and maintaining accurate call and payment records
• Adhering to call scripts, compliance standards, and company procedures
• Providing professional and courteous customer service
• Strong verbal communication skills
• Ability to speak multiple languages
• Confident, polite, and professional telephone manner
• Willingness to learn and meet performance targets