COMMISSIONS ADMINISTRATOR

SUMMARY:
Regular interaction with fellow-employees, financial advisors and product providers.

POSITION INFO:

Processess and Reporting: 

COMMISSIONS
- Request monthly commission statements from all product providers (via email and telephone). Save the statements accordingly for easy accessibility.
- Process timely and accurately the daily/weekly/monthly commissions for 200+ financial advisors on the internal Commsplit commission system via a manual and automatic import process.
- Manage the client information Inbox daily and load all client information reports received.
- Manage the outstanding client information process. Request client information from advisors and capture daily on commissions system. This is a crucial part of the position and is measured continuously.
- Ensure exception reports are dealt with and allocated. Take corrective measures to ensure commission statements balance with the commission system.
- Deal with any commission related enquiries from your HOD.
- Manage the special payments commission loads. Advisors to inform you which product provider relates, obtain statements and load. Compile associated documentation and present.
- Process all commission schedules.
- Email individuals commission statements to advisors as requested.

BOOKBUYS AND CLIENT TRANSFERS
- Manage the new advisor book imports process according to set deadlines.
- Communicate progress regularly with HOD and advisors.
- Use the commission system to do and check the book-buy reconciliations (excel and manual) and obtain sign-off from HOD.

REPORTING
- Coordinate information for monthly Operations Report.
- Generate and distribute commission schedules to financial advisors

OTHER ADMINISTRATIVE SUPPORT
- Provide other clerical and administrative support in the operations division as required.

Formal Education
Minimum: Matric with mathematics or accounting

Experience:
This position requires at least 2 years working experience in a commission related role. Experience in the financial services industry is an advantage.

Critical Competencies

Knowledge
- Computers and programs - excellent knowledge of MSOffice (Word, Excel and Outlook).
- Clerical – intermediate administrative and clerical procedures such as word processing, managing files and records.
- Fluent in English (speak, read & write). Afrikaans will be an advantage.

Skills
- Tact and diplomacy to respect confidential information
- Problem solving skills – routine problems need to be addressed with urgency
- Attention to detail
- Accuracy
- Excellent numeracy skills
- Highly organized and detail orientated
- Be able to work in a fast-paced environment.
- Ability to work independently, prioritize work and meet deadlines
- Professional telephone manner and client relationship skills.