CNC Machine Field Service Technician – Jet Park

SUMMARY:
We are seeking a skilled and motivated Field Service Technician to install, commission, maintain and repair CNC machine tools at customer sites throughout South Africa. The successful candidate will provide exceptional technical support while ensuring maximum machine uptime and customer satisfaction.
This role requires a technically minded individual with strong electrical, mechanical and CNC troubleshooting skills, who is comfortable travelling extensively and working independently.

POSITION INFO:
Installation & Commissioning of CNC cutting machines

• Install and commission CNC laser cutting machines, plasma cutting machines, and other types of industrial automation equipment.
• Perform machine alignment, calibration and acceptance testing.
• Configure machine parameters and ensure machines meet manufacturer specifications.
• Train customers on machine operation and preventative maintenance.

• Provide on-site and remote technical support.
• Respond rapidly to customer breakdowns.
• Produce detailed service reports after every visit.
• Recommend improvements to increase machine reliability and performance.

• N2 in Electrical or Millwright preferred

• Minimum 3–5 years' experience servicing CNC machine tools.
• Experience with fibre laser cutting machines, plasma cutting systems, will be highly advantageous.
• Experience with industrial electrical fault finding.

• Occasional travel throughout South Africa.
• Occasional travel to neighbouring African countries may be required.
• Valid South African driver's licence is essential.
• Valid passport will be advantageous.

• Microsoft OVice
• Windows operating systems
• Remote support software
• CNC software configuration
• Email and digital reporting systems

• Fibre laser cutting systems (Raycus, IPG, Max Photonics)
• FSCUT / CypCut / Hypcut control systems
• Delta or Yaskawa servo systems
• Industrial automation
• CNC plasma cutting equipment
• Oxy-fuel cutting systems