Billing & Support Specialist

SUMMARY:
One of the leading internet service providers in the South Africa, is looking for a Billing & Support Specialist to join their team. The ISP is forever in pursuit of meticulously crafting their client’s future. It is their trade and what makes them part of the leaders in the industry. Successful candidate will diversity of experience and a work life balance.

POSITION INFO:

Description:

You will be a key member in providing an exceptional customer experience and retaining them. Your other goal is to help guarantee the company''s revenue. You must be extremely detail-oriented, eager to learn new technologies, and open to changing processes.

You will be involved in the monthly bill runs including debit order runs. Long working hours could be expected during these runs.

To provide Level 2 support to Business and Call Centre’s, performing root cause analysis and suggest improvement plans where required

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Education:

        Bachelor’s Degree or equivalent

Skills:

• At least 8 years’ experience in Telecom billing
• Minimum of 8 years’ experience in support and maintenance
• Thorough understanding of database structures
• Advanced SQL scripting skills
• Proficiency in MS Excel

Please visit our website www.communicate.co.za to submit your CV directly or to view other I.T related jobs.   If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable positions.

We also invite you to contact us to discuss other exciting career opportunities in our niche area! For more information, please call Lufuno Mokwebo on 087 ----- or email on --------Please upload your CV here-------->  

NB! This job is now closed. You can apply for other jobs by uploading your CV.