B2B Customer Service / Client Relations

Recruiter:

RareCruit

Job Ref:

CPT000549/KDF

Date posted:

Monday, March 25, 2024

Location:

Capetown, South Africa

Salary:

R20 000 Monthly

SUMMARY:
Specialists in high quality and ergonomic furniture have an exciting opportunity for an B2B Customer Service / Client Relations to be part of the Woodstock Office.

This person is the interface between the company and our clients. This person is responsible for a processing all orders and handling all quality issues.
Your purpose is to minimize the friction between clients and production — making dealing with our company effortless for clients.

Having a good aptitude and attitude is a must!

R20 000 - R25 000 Per month | Permanent | Start ASAP |
Full time office based | Woodstock

POSITION INFO:
Duties:

Process orders and quotes
Manage (and resolve) issues as rapidly and as accurately as is possible
Fielding calls and emails direct from clients and processing these orders
Processing issues of varying complexity (from delivery inquiries through to error resolution)
Participate in short daily WIP meetings
Create and close cases in CRM or appropriate ERP solution
Enter details into CRM
Generate case or order acknowledgement
Inside Sales will route customer-service issues and orders to you for processing
You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't have a list of required SKU's )

Thank you for applying with RareCruit!

Follow us on social media for the latest jobs, trends and market insight:

Website:

Facebook:

Similar jobs you might be interested in:

B2B Customer Support Representative
Location: Cape Town
Salary: R20 000 Monthly
A specialist in high quality and ergonomic furniture have an exciting opportunity for a b2b customer Support Representative to join their them.Having a good aptitude and attitude is a must!R20 000 - R25 000 Per month | Permanent | Start ASAP |Full time office based | Observatory
21 days ago

Junior Internal Sales Assistant
Location: Cape Town
Salary:
Company Based in Cape Town is looking for an Internal Sales Assistant (ISA) to join their team.The Inside Sales Assistant will primarily provide support to the Business Development Executive within their designated Sales Territory and help them improve efficiency as Sales Volume Increases.
7 days ago

Sales Manager
Location: Wetton, Western Cape
Salary: Market Related
Sales Manager
22 days ago

Internal Sales
Location: Cape Town
Salary:
26 days ago

Sales Manager
Location: Wetton, Western Cape
Salary: Market Related
Sales Manager
Today

Sales Consultant - FinTech
Location: Capetown
Salary: Market Related
Red Ember Recruitment is looking for a Fintech Sales Consultant in Cape Town.
3 days ago

RevOps and Marketing Specialist
Location: Cape Town
Salary:
26 days ago

FITMENT CENTRE MANAGER (PLUMSTEAD)
Location: Cape Town
Salary:
Seeking a Fitment Centre Manager to ensure Fitment Centre success by driving sales, managing expenses, and fostering a culture of excellence in customer service and compliance.
Today

SALES SUPPORT TEAM LEADER (Bellville)
Location: Capetown
Salary: market related
Our client is looking for an experienced Sales Support Team Leader to join their team.
Today

Key Accounts Manager
Location: Cape Town
Salary: 25000 Monthly
An FMCG client based in Airport Industria, Cape Town is looking for a Key Accounts Manager.
Today

B2B Customer Service / Client Relations

Similar jobs you might be interested in:

Jobseekers

Recruiter

General