B2B Customer Service / Client Relations

Recruiter:

RareCruit

Job Ref:

CPT000549/KDF

Date posted:

Monday, March 25, 2024

Location:

Capetown, South Africa

Salary:

R20 000 Monthly

SUMMARY:
Specialists in high quality and ergonomic furniture have an exciting opportunity for an B2B Customer Service / Client Relations to be part of the Woodstock Office.

This person is the interface between the company and our clients. This person is responsible for a processing all orders and handling all quality issues.
Your purpose is to minimize the friction between clients and production — making dealing with our company effortless for clients.

Having a good aptitude and attitude is a must!

R20 000 - R25 000 Per month | Permanent | Start ASAP |
Full time office based | Woodstock

POSITION INFO:
Duties:

Process orders and quotes
Manage (and resolve) issues as rapidly and as accurately as is possible
Fielding calls and emails direct from clients and processing these orders
Processing issues of varying complexity (from delivery inquiries through to error resolution)
Participate in short daily WIP meetings
Create and close cases in CRM or appropriate ERP solution
Enter details into CRM
Generate case or order acknowledgement
Inside Sales will route customer-service issues and orders to you for processing
You will transfer inquiries to Inside Sales when the customer is unsure of their requirements ( i.e. they don't have a list of required SKU's )

Thank you for applying with RareCruit!

Follow us on social media for the latest jobs, trends and market insight:

Website:

Facebook:

Similar jobs you might be interested in:

Key Accounts Manager
Location: Capetown
Salary: Annual salary
Key Accounts Manager - b2b Fleet Card& CRT Sales (Coastal)
1 day ago

German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Location: Capetown
Salary: based on level: R26,500 - R36,500
German-Speaking Sales Development Representatives (Remote | SA-Based Only)
6 days ago

Account Manager.
Location: Cape Town
Salary:
7 days ago

Business Analyst – Insurance Sector
Location: Cape Town
Salary:
18 days ago

Business Development Consultant ( SaaS) - Hybrid
Location: Cape Town
Salary:
43 days ago

German-Speaking Sales Development Representatives (Remote | SA-Based Only)
Location: Capetown
Salary: based on level: R26,500 - R36,500
German-Speaking Sales Development Representatives (Remote | SA-Based Only)
58 days ago

Senior Account Manager
Location: Capetown
Salary: R 95 000.00 highly negotiable per month
Be responsible for international and local client portfolio management, taking care of relations with already required clients, developing new business and looking for new sales opportunities. Experience within manufacturing or industrial sales space to your advantage.
62 days ago

Senior Account Manager
Location: Capetown
Salary: R 95 000.00 highly negotiable per month
Be responsible for international and local client portfolio management, taking care of relations with already required clients, developing new business and looking for new sales opportunities. Experience within manufacturing or industrial sales space to your advantage.
62 days ago

Business Sales Consultant {B2B)
Location: Cape Town
Salary:
65 days ago

TELESALES REPRESENTATIVE
Location: Capetown
Salary: R10 000.00 plus great commission
We are seeking a highly motivated and results-driven Telesales Representative to join our team. The successful candidate will be responsible for generating new business leads and sales through outbound telephone calls to existing and prospective customers from our offices in Tokai.
56 days ago

B2B Customer Service / Client Relations

Similar jobs you might be interested in:

Jobseekers

Recruiter

General