Automotive Service Advisor

Recruiter:

SiG Labour Corporate

Job Ref:

PTA000045/LM

Date posted:

Monday, December 2, 2024

Location:

Johannesburg, South Africa

Salary:

19000

SUMMARY:
AUTOMOTIVE SERVICE ADVISOR

The primary point of contact between the customer and vehicle service department. Responsible for ensuring that customer's needs are met and that the work is done correctly.

POSITION INFO:
EXPERIENCE, QUALIFICATIONS AND TRAINING:

Knowledge and experience in the retail motor industry
Read, write and speak English and Afrikaans
Computer Literate
Valid driver's license
Valid Matric Certificate
ASE Certification

MAIN PURPOSE OF THE JOB:

To provide an excellent service by understanding the customer's needs, providing advice and offering solutions.
The outcome that is produced is Satisfied Customers and will be considered successful when:

- The customer's needs / requirements are understood and expectations are met
- There is sound product knowledge
- Personalized service is provided
- Customers are informed

RELATIONSHIPS AND PERSONAL ACTIVITIES:

Directly responsible to the Service Manager and Foreman
Relationships with the staff

MAIN JOB FUNCTIONS:

Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check vehicle in with client.
Follow-up on parts ordered, and bookings are made to suit customer daily.
Keep customers up-to-date about information on status of the vehicle.
Handle queries / concerns of customers as per the customers concerns daily.
Make out job cards, accurately and timeously and put job cards through for costing daily.
Arrange hire vehicles for customers, obtaining the necessary authority to do so.
Collect Payments from customers that are due, prior to handing back the vehicle.
Cross-departmental disciplines.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Warrantee Claim / Service Advisor Controller (Automotive Ind) - Kyalami
Location: Johannesburg
Salary: R20 000 per month + 13th Cheque
Our client in the automotive sector is looking for an energetic Male / Female candidate who has worked in the automotive Ind to join their team in the Kyalami Area.
4 days ago

Service Advisor
Location: Midrand
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
8 days ago

Dealership Service Advisor
Location: Centurion
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Technical service advisor
8 days ago

Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
8 days ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
8 days ago

Executive: Technology Sales
Location: Midrand
Salary:
We are seeking a dynamic and commercially driven Executive: Technology Sales to lead and accelerate national hardware, software, and OEM solution sales across multiple industries. This executive role is responsible for driving technology revenue growth, strengthening OEM partnerships, and aligning customer technology roadmaps with innovative, scalable solutions.The successful candidate will ...
11 days ago

Automotive Contact Centre Client Care Advisor Vacancy x2 Pretoria or Johannesburg South
Location: Pretoria
Salary:
Reports to: Regional Escalations ManagerRemuneration: R16 500.00 – R19 000.00 Basic + Provident Fund + Funeral Cover + Life Insurance Purpose Of The Job: Our client one of South Africa’s leading vehicle buying services, specializing in purchasing and selling used cars, bakkies, bikes and caravans, is looking for an experienced Client Care advisor to join their team....
16 days ago

Service advisor
Location: Johannesburg
Salary:
22 days ago

Key Account Manager â Fleet & Strategic Partnerships
Location: Johannesburg
Salary:
Key Account Manager – Fleet & Strategic Partnerships - Pretoria, Gauteng
1 day ago

Passenger Vehicle Parts Manager (BBBEE Vacancy) - Gauteng, Pretoria
Location: Pretoria
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experienceNote: BBBEE Position Purpose Of The Job: Our client in the automotive industry is seeking an experienced Parts Manager to oversee and manage the Parts Departments across three dealership locations in the Pretoria region.The successful candidate will be responsible for ensuring efficient parts operations, invent...
3 days ago

Automotive Service Advisor

Similar jobs you might be interested in:

Jobseekers

Recruiter

General