Automotive Service Advisor

Recruiter:

SiG Labour Corporate

Job Ref:

PTA000045/LM

Date posted:

Monday, December 2, 2024

Location:

Johannesburg, South Africa

Salary:

19000

SUMMARY:
AUTOMOTIVE SERVICE ADVISOR

The primary point of contact between the customer and vehicle service department. Responsible for ensuring that customer's needs are met and that the work is done correctly.

POSITION INFO:
EXPERIENCE, QUALIFICATIONS AND TRAINING:

Knowledge and experience in the retail motor industry
Read, write and speak English and Afrikaans
Computer Literate
Valid driver's license
Valid Matric Certificate
ASE Certification

MAIN PURPOSE OF THE JOB:

To provide an excellent service by understanding the customer's needs, providing advice and offering solutions.
The outcome that is produced is Satisfied Customers and will be considered successful when:

- The customer's needs / requirements are understood and expectations are met
- There is sound product knowledge
- Personalized service is provided
- Customers are informed

RELATIONSHIPS AND PERSONAL ACTIVITIES:

Directly responsible to the Service Manager and Foreman
Relationships with the staff

MAIN JOB FUNCTIONS:

Welcome customers and capture the relevant information, assuring that client needs are addressed.
Check vehicle in with client.
Follow-up on parts ordered, and bookings are made to suit customer daily.
Keep customers up-to-date about information on status of the vehicle.
Handle queries / concerns of customers as per the customers concerns daily.
Make out job cards, accurately and timeously and put job cards through for costing daily.
Arrange hire vehicles for customers, obtaining the necessary authority to do so.
Collect Payments from customers that are due, prior to handing back the vehicle.
Cross-departmental disciplines.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Workshop Manager / Service Advisor Controller (Automotive Ind) - Kyalami
Location: Johannesburg
Salary: R20 000 per month + 13th Cheque
Our client in the automotive sector is looking for an energetic, experienced candidate who has worked in the automotive Ind to join their team in the Kyalami Area.
23 days ago

REGIONAL SALES & SERVICE MANAGER - AUTOMOTIVE (GERMISTON)
Location: Johannesburg
Salary:
We are seeking experienced Regional Sales & service Managers to drive sales growth and aftersales performance within a commercial vehicle environment. The role requires strong industry knowledge, the ability to manage client relationships, and a proven track record in both sales and aftersales support at OEM level.
8 days ago

Service Advisor, aftersales & coordination - Gauteng, Centurion
Location: Centurion
Salary:
automotive service advisor - (Aftersales & Coordination) - Gauteng, Centurion #DriveYourCareerForward as a customer focused service advisor within a premium independent automotive environment specialising in high-end 4x4 vehicles!This role sits at the heart of the aftersales operation, acting as the link between the customer, workshop, and parts department. You will manage the full-s...
17 days ago

Dealership Service Advisor
Location: Pretoria
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
Today

Warranty Administrator
Location: Johannesburg
Salary: Monthly
NEW VACANCY!!!Our Client in the automotive Industry has a new vacancy for a Warranty Administrator based in Johannesburg- Eastern Suburbs (Spartan)
2 days ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
3 days ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
3 days ago

Dealership Service Advisor
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a service advisor
3 days ago

Dealership Service Advisor
Location: Pretoria
Salary:
#SHIFTINTOHIGHCAREER by joining a Premium Dealership that seeks the expertise of a service advisor
6 days ago

Service Advisor
Location: Johannesburg
Salary:
Job Description Position available for a highly motivated and experienced service advisor that is able to provide consistent outstanding customer service levels at an automotive Dealership service Department.
23 days ago

Automotive Service Advisor

Similar jobs you might be interested in:

Jobseekers

Recruiter

General