Assistant to the Utilities Manager

SUMMARY:
Property Group specializing in the management of over 200,000 sqm of residential, retail, industrial and office properties based in Dainfern is looking for structured, professional and proactive Assistant to support the Utilities Manager across multiple buildings.
 
This role combines utilities monitoring, meter readings, tenant liaison, compliance tracking and operational coordination.
 
The successful candidate must be comfortable working in a hands-on property environment and professionally representing landlord management when dealing with tenants. Experience with electricity and water meter readings is essential.

POSITION INFO:
Duties:
 
Utilities & Meter Management:
 
Conduct electricity and water meter readings across buildings
Capture and populate consumption data accurately
Assist in identifying irregular usage trends
Support generator and backup system monitoring
Assist with reporting to management
 
Tenant Liaison:
 
First point of contact for tenant utility-related queries
Assist in resolving electricity and water complaints
Draft professional correspondence to tenants
Communicate planned outages and maintenance schedules
Escalate sensitive matters appropriately
 
Facilities & Operations Support:
 
Assist with planned maintenance scheduling
Track breakdowns and response times
Follow up on outstanding repairs
Assist during emergency incidents (power failures, water leaks, etc.)
 
Compliance & Administration:
 
Track compliance certificates (electrical, service records, inspections)
Assist during audits and inspections
Interpret utility data and operational reports for management
Ensure tasks are tracked and completed
 
Requirements:
 
Grade 12
A formal qualification will be an advantage
At least 3+ years’ experience in property, facilities, utilities or building operations
Proven experience taking electricity and water meter readings
Basic understanding of commercial electricity and water systems
Strong written and verbal communication skills
Proficient in Microsoft Outlook, Excel and Word
Valid driver’s license (essential)
Must be willing to travel between properties
Professional and presentable
Calm under pressure
Detail-oriented and structured
Reliable and accountable