Assistant Store Manager

Future Careers is seeking an experienced Assistant Store Manager for a well-known ladieswear retail brand based in Pietermaritzburg. The ideal candidate is a fashion-focused retail leader with a strong track record in driving sales, supporting store operations, motivating teams, and delivering exceptional customer service while maintaining high visual and operational standards. 

Description

• Support the Store Manager with daily store operations and overall performance
• Lead, coach, motivate, and manage staff to achieve sales and service targets
• Drive sales, turnover, and customer engagement on the shop floor
• Deliver consistently high levels of customer service and brand experience
• Manage stock control, receiving, replenishment, and shrinkage prevention
• Ensure visual merchandising and store presentation meet brand standards
• Assist with staff scheduling, performance management, and basic HR processes
• Ensure compliance with store policies, procedures, and operational standards
• Use store management systems and reports to support planning and performance
• Handle customer queries, complaints, and conflict professionally and effectively
• Maintain high ethical standards in all customer and employee interactions

• Must be able to work retail shifts, including weekends and public holidays

Education Profile

• Matric (Grade 12) - essential

• A tertiary qualification in Retail Management, Commerce, or a related field - advantageous

• Minimum of 3-5 years’ experience in a supervisory or management role within a retail environment

• Proven experience in ladieswear or fashion retail - advantageous

• Strong track record in driving sales, customer service, and store performance

• Experience in stock control, merchandising, and store operations

• Working knowledge of store management systems

• Basic financial literacy, including sales reporting and target tracking

• Basic understanding of HR procedures and industrial relations

• Computer literate, with working knowledge of Microsoft Office (Outlook, Teams)

Application Instructions

Please forward your CV to jeri.

Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.