SUMMARY:
My Client, a lodge based in Bela-Bela, Limpopo, is looking for an assistant housekeeping manager.
EE: Open
POSITION INFO:
The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the required standards of cleanliness and presentation. He/she assists in supervising, training, and motivating staff while ensuring efficient and cost-effective operations.
Qualifications and Experience:
- High school diploma (Grade 12) or equivalent required.
- Diploma in Hospitality / Housekeeping Management is advantageous.
- Minimum 2–3 years’ experience in a supervisory housekeeping role (hotel, lodge, or
similar environment).
- Strong knowledge of cleaning procedures, chemicals, and health & safety requirements.
- Computer literacy (MS Office, PMS such as PAN or similar) is advantageous.
Key Responsibilities:
- Supervise and coordinate daily housekeeping operations, including rooms and laundry.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness
standards are maintained.
- Assist in scheduling staff shifts, allocating tasks, and monitoring attendance.
- Support staff training, coaching, and performance management.
- Monitor and maintain inventory levels of linen, cleaning supplies, and equipment.
- Report and follow up on maintenance issues with the relevant department.
- Ensure compliance with health, safety, and hygiene standards.
- Assist in budget control and cost management of supplies and labour.
- Handle guest requests, complaints, and special requirements in a professional manner.
- Conduct regular audits and prepare reports for the Housekeeping Manager.
