AUDIT COORDINATOR - CSR

SUMMARY:
Audit Coordinator - Customer Service Representative vacancy in the Greenstone area.

POSITION INFO:

KEY RESPONSIBILITIES:

Internal Processes

• Thorough and accurate preparation of documents and records in relation to audit coordination within the prescribed timelines
• Coordinate and manage local and international audits three months in advance in accordance with audit cycle
• Preparation and distribution of job assignments including any changes to calendars
• Liaison and communication with Auditors, clients, scheme offices, addressing all enquiries within 16 working hours
• Update and maintain data base on all IT platforms on a daily basis
• Electronic maintenance of client files
• Travel arrangements including submission of supporting docs for Visa applications on behalf of Auditors
• Updating and submission of weekly and monthly forecasts/reports on audit status to management
• Prompt preparation and submission of costing sheets and proposals Prompt creation of the invoice
• Ensure all outstanding documentation relevant to audit/job is received and processed
• Ensure timeous release of audit reports as per SOP''s and COP''s by Auditor via iEnable
• Ad hoc office duties as requested by Management
• Arranging development path for Auditors to get approved on new programs
• Maintaining data base of Auditor capabilities
• Responsible for Auditor APSCA memberships and tasks relating to approval
• Arranging auditor shadow and witnessing audits
• Assist CSR team with any technical related queries

JOB REQUIREMENTS:

Qualifications and Requirements

• Matriculation
• Knowledge of management systems is preferable
• Minimum of 3 years working experience in audit and certification environment
• Minimum of 3 years working experience in the preparation of quotes
• Advanced knowledge of Word, Outlook and Excel
  • Must be a South African citizen Drivers license

Personal Attributes

• Attention to detail
• Independent
• Initiative
• Systematic
• Excellent communication and co-ordination/project management skills
• Ability to work to deadlines and instructions