2 x Insurance Administrators (Cape Town)

Recruiter:

Dante Personnel

Job Ref:

JHB007502/IS-JH

Date posted:

Monday, March 30, 2026

Location:

Cape Town, South Africa

SUMMARY:

About the Role:
We are seeking a detail-oriented and client-focused professional to join a dynamic team within the insurance sector. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering accurate information, efficient service, and maintaining strong client relationships.

POSITION INFO:

Key Responsibilities:
Customer Service
- Provide accurate and relevant information to both potential and existing clients regarding policy covers, terms, and conditions
- Build and maintain strong client relationships through professional engagement
- Ensure adherence to company Service Level Agreements (SLAs)
Portfolio Management
- Liaise with Brokers, Insurers, and Suppliers
- Process quotes, new business, renewals, and endorsements
- Maintain accurate records, manage files, and oversee correspondence and diary systems
Insurance & Underwriting Support
- Review and assess insurance products and proposals
- Conduct risk assessments using statistical and actuarial data
- Determine competitive premiums and negotiate terms with Brokers and Insurers
- Apply appropriate conditions to policies
- Maintain detailed records of underwriting decisions

Financial Administration

Manage credit control across client portfolios
Support the growth of administration fee income

Minimum Requirements:

FAIS Compliant (relevant qualification and RE Exam completed)
Class of Business Training (where applicable)
Minimum 3 years’ relevant experience in the insurance industry

Key Skills:

Strong attention to detail with a structured, methodical approach
Excellent verbal and written communication skills
Strong conflict resolution abilities
Proficient in MS Office and experienced in paperless/workflow systems

Consultant: Innocentia Shoai - Dante Personnel Johannesburg
Apply via our website

If you do not hear from us within 5 days, please accept that your application was unsuccessful

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2 x Insurance Administrators (Cape Town)

Key Responsibilities:

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Key Skills:

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