ZMO 18279 - Camp Manager (BEE Only)

Recruiter:

Professional Career Services

Job Ref:

ZMO 18279 - Camp Man..

Date posted:

Tuesday, May 12, 2026

Location:

KZN, South Africa

Salary:

R30 000 gross before deductions

SUMMARY:
Camp Manager (BEE Only)

POSITION INFO:

Employer Description

Big Five Game Reserve in KwaZulu Natal

Job Description

Our client is seeking a Camp Manager to deliver an exceptional guest experience across diverse groups, including school and leisure travelers. The successful candidate will have the ability to tailor hospitality services to meet varied needs while ensuring that camp systems, facilities, activities, and staff operate smoothly, safely, and harmoniously. The ultimate objective is to create a seamless and memorable stay for all guests.

Key Responsibilities:

Ensures the highest quality of experience for school groups and guests
Leading by example as the Camp Manager in Hospitality service
Display an exceptional appreciation and sensitivity to the environment.
Ensures that guest, staff, and wildlife safety is always a priority.
Undertake a process of continuous education of self and other members of staff.
Achieve service excellence though Teamwork
Be an active, contributing member of the company team
Be willing, in certain cases, to put in extra work to ensure best possible guest experience and to assist the teams
Ability to promote conservation and environmental protection on the reserve
Monitor and handle guest feedback and make sure it gets to each person (good and bad)
Monitor vehicle safety and driving speed
Day to day management of facilities & camps – ensure standards are kept and improved
Dealing with guests’ complaints
Assisting Camp Leaders with hosting
Daily meetings to ensure all departments are aware of upcoming events, arrivals, etc.
Employer or management might require other tasks to be done not specified in this description
Encourages staff to submit proposals to promote research

Qualifications

Tertiary qualifications in Eco-tourism, Hospitality, Game Lodge, Tourism or equivalent or Diploma/Degree in Hotel Management/Hospitality
Minimum 5 years traceable work experience in a bush lodge environment, managerial role
Experience in a similar environment, and proven track record in managing people
Experience working in remote areas or locations would be an advantage
Excellent understanding of housekeeping and maintenance procedures
Food & Beverage experience and an awareness of developments, keeping up with current trends within the food and lodge industries.
Valid Driver’s license

Skills

Excellent Customer Service
Clear understanding of cost control and procurement
Excellent attention to detail, Computer literate, Strong multi-tasking skills, and
Excellent organizational skills
Working knowledge on different types of POS & Booking systems
Financial management ability
Clear understanding of disciplinary procedures
Ability to adapt to a fluid environment
Knowledge of reserve, property, surrounding areas
Performs all duties with the sense of priority and dedication

Benefits

Accommodation
1 Healthy meal on duty
Medical Insurance
Provident Fund

ZMO 18279 - Camp Manager (BEE Only)

Employer Description

Job Description

Qualifications

Skills

Benefits

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