Workshop Technician

SUMMARY:
FIELD SERVICE TECHNICIAN (MILLWRIGHT) - FMCG - CAPE TOWN

POSITION INFO:
The main purpose of the job:
To assist in ensuring the efficiency and productivity of the Workshop. Travel to the client’s sites to do maintenance and repairs of food processing equipment.
Responsibilities:

• Troubleshooting, repair of complex machinery in a professional/timely manner.
• Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.
• Running trails/tests on equipment and interpreting the results into further recommendations
• Undertaking installation/commissioning/training on equipment.
• Writing up reports based on findings/service on equipment
• Performing routine maintenance on complex equipment at the site or in the workshop.
• Ability to work with minimal supervision and use technical judgement on complex tasks.
• Prompt assistance/advice to customers with queries/breakdowns in an appropriate manner.
• Ensure customers’ expectations are exceeded in respect to quality and service.
• Respond immediately to requests for workshop breakdowns from customers.
• Action customer services as per the schedule.
• Analyse the cause of the problem.
• Arrange quotes for customers to authorise repairs.
• Ensure arranged and required spares to complete the job are
• Maintain safety standards both in-house and at customers.
• Form part of the standby team.

• Matric or equivalent NQF.
• Must be a trade-tested Millwright with strong electrical / Instrumentation experience
• 5 years plus working experience within a related field.
• Experience within Food and Beverage industry is essential