Workshop Manager | Automotive Service & Maintenance (Retreat Cape Town)

Recruiter:

TrudyQ Consulting

Job Ref:

TLC1

Date posted:

Wednesday, December 4, 2024

Location:

CapeTown, South Africa

Salary:

Salary + Full Company Contribution to Medical Aid & Pension Fund

SUMMARY:
Exciting opportunity alert! Join a niche service center in Retreat, Cape Town, specializing in Land Rover Service & Maintenance. We are seeking a Workshop Manager to lead our team.

POSITION INFO:

An exciting opportunity is available for a Workshop Manager to join this Niche Service Centre in Retreat that is well- known for their specialisation in Land Rover Service & Maintenance.

The focus within this role will be to ensure high level customer relationship management, technical expertise & support and complete management of the workshop.

Minimum Requirements:

Matric (NQF4) & relevant completed trade/mechanical qualification
Must have exceptional diagnostic skills (diagnostic technician – trade test advantageous)
Previous workshop management/supervisory/team lead experience within a niche, service orientated workshop environment
Must have excellent technical knowledge of the Land Rover Brand (Service, Maintenance, Diagnostics)
Fully Computer Literate (MS Office Suite Applications)
Must be in good physical health to perform hands on tasks
Proven track record within a technical service and maintenance workshop environment
Must have own vehicle and valid driver’s licence

Key Performance Areas:

Responsible for the management, efficiency and utilization of technicians
Identify developmental needs whilst ensuring on job training
Ensuring successful distribution of job cards through the workshop
Ensure that all related administration is completed to an accurate standard
Ensure accurate & timely processing of all “job card write-ups” and job completion status
Pass all completed jobs to service costing / administration for invoicing whilst ensuring all work hours expended have been documented
Operate the workshop loading system, allocating jobs to the technicians who are best suited
Upsell to customers when appropriate and enjoy achieving both personal & productivity targets
Manage maintenance of facilities, tools and equipment
Ensure that the Occupational Health and Safety Act Regulations are adhered to in the workshop
Ensure ongoing and updated knowledge of the Technical / Engineering practices and procedures as they relate to the operation and maintenance of service centre
Liaise with manufacturers and suppliers to ensure optimal service delivery
Take full ownership of completed jobs done upon handover of vehicle to client
Responsible for complete Client Service & Client Relationship Management process

In return this opportunity will offer a permanent employment. Salary + Full Company Contribution towards Medical Aid & Pension Fund. Salary negotiable and based on Qualifications, Technical Skill Set, Relevant Experience and Track Record.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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