Maintenance Assistant

SUMMARY:
Position Overview
We are seeking a reliable, hardworking and hands-on Maintenance Assistant to join a prestigious luxury hotel in Hout Bay, Western Cape.
The successful candidate will assist the Maintenance Department with the general upkeep, repairs and maintenance of the hotel's facilities, guest rooms, public areas and surrounding grounds. The role requires someone who is practical, proactive and able to identify maintenance issues before they affect the guest experience.
The ideal candidate must have a good understanding of general maintenance procedures, basic handyman skills and the ability to carry out repairs and preventative maintenance under the supervision of the Maintenance Manager or Maintenance Supervisor.
Key Responsibilities

• Assist with general maintenance, repairs and upkeep of the hotel's buildings, facilities and equipment.
• Conduct routine inspections of guest rooms, public areas and back-of-house facilities to identify maintenance requirements.
• Assist with basic plumbing repairs, including leaking taps, blocked drains and faulty fittings.
• Assist with minor electrical maintenance, such as replacing light bulbs and reporting electrical faults to qualified personnel.
• Carry out basic carpentry, painting, plastering and general handyman duties.
• Assist with the maintenance and repair of furniture, fixtures, doors, windows and fittings.
• Ensure that guest rooms and hotel facilities are maintained in excellent working condition.
• Attend to maintenance requests reported by housekeeping, reception and other hotel departments.
• Assist with preventative maintenance programmes and routine maintenance schedules.
• Maintain hotel grounds and outdoor areas, including basic gardening and general upkeep where required.
• Ensure that maintenance tools, equipment and supplies are properly maintained, stored and accounted for.
• Report major repairs, equipment failures and safety hazards to the Maintenance Manager or Supervisor.
• Assist external contractors and service providers when carrying out maintenance work on the property.
• Ensure that all maintenance activities are conducted in accordance with health and safety regulations.
• Maintain a clean, safe and organised workshop and maintenance storage area.
• Respond promptly to urgent maintenance requests to minimise disruption to guests and hotel operations.
• Assist with any additional maintenance-related duties as required by management.

POSITION INFO:
Qualifications

• Grade 12 or equivalent would be advantageous.
• A basic maintenance, handyman, plumbing, electrical or building-related qualification would be beneficial.
• Relevant technical training or trade-related certificates would be advantageous.

• Previous experience in a maintenance assistant, handyman or general maintenance position.
• Experience within a hotel, lodge, guesthouse or hospitality environment would be advantageous.
• Basic knowledge of plumbing, electrical maintenance, carpentry and general repairs.
• Experience using basic maintenance tools and equipment.
• Understanding of preventative maintenance procedures and general property upkeep.
• Previous experience working with contractors and maintenance service providers would be beneficial.

• Good practical and technical abilities.
• Basic plumbing, electrical and handyman skills.
• Ability to identify maintenance issues and assist with troubleshooting.
• Good problem-solving abilities.
• Strong attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Good time-management and organisational skills.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Knowledge of basic health and safety procedures.

• Hardworking, reliable and trustworthy.
• Practical, hands-on and proactive.
• Self-motivated with a strong work ethic.
• Willingness to learn and develop technical skills.
• Flexible and adaptable.
• Professional and respectful when working around guests.
• Able to work under pressure and manage multiple maintenance requests.
• Takes pride in maintaining the hotel's facilities and appearance.
• Guest-focused with a service-oriented attitude.

• This is a live-out position. Candidates must have their own reliable accommodation in or around Hout Bay, Western Cape.
• Must have reliable transport or be able to commute daily to and from the hotel.
• Must be willing to work shifts, weekends and public holidays when required.
• Must be physically fit and able to perform manual maintenance duties.
• Ability to lift and carry equipment and materials when necessary.
• Must be comfortable working indoors and outdoors.
• Must follow all hotel health, safety and security procedures.
• A valid driver's licence would be advantageous.

Ideal Candidate Profile