Workshop Administrator (EE/AA)

SUMMARY:
Position: Workshop Administrator (EE/AA) Department: Workshop Watloo Location: Watloo, Silverton Salary: R 9,000 p/m (Medical Aid Allowance, Pension Fund) Duration: Permanent Start Date: Immediate EE Requirements: EE/AA Closing Date: Monday, 17 May 2021

POSITION INFO:

Position: Workshop Administrator (EE/AA)
Department: Workshop Watloo
Location: Watloo, Silverton
Salary: R 9,000 p/m (Medical Aid Allowance, Pension Fund)
Duration: Permanent
Start Date: Immediate
EE Requirements: EE/AA
Closing Date: Monday, 17 May 2021

Summary of Position:
Our client in Watloo Silverton is looking to employ a Workshop Administrator. This is a fast-paced office, you will be responsible for ensuring the provision of a quality service to the suppliers, customers, and technicians acting as a key liaison between key contacts and workshop management. Additionally, you will provide a first-class administration support service to relevant departments at their site in Watloo, Silverton.

Duties and responsibilities include:

• Providing full administrative support to the workshop, Issuing job lists to workshop / compound staff.
• Ensuring completed units are available for collection / delivery, Providing administrative support to the compound / warehouse.
• Ensuring the integrity of data in the company vehicle logistics system and setting up new tasks, Supporting various projects within the department.
• Understanding and complying with customers’ policies, practices and procedures.
• Dealing with customer queries in an efficient and professional manner.
• Managing the workshop time and attendance system.
• Generating daily, weekly and monthly reports.
• Reporting customer issues immediately to appropriate personnel.
• Effective complaint handling.
• Responsible for processing all vehicle repair estimates and ensuring efficient follow up on outstanding tasks.
• Identifying discrepancies and taking appropriate action to stop recurrences.
• Developing a thorough understanding of Customer Care policies and procedures.
• Helping to facilitate a Continuous Improvement Environment.
• Maintaining office storage and filing system, Ordering stationary.
• Supporting senior management with a variety of duties.
• Responsible for managing the arrival of all visitors to the office, including hand off to, the relevant contact.
• Other ad hoc duties as needed, his is a varied role and will require the successful candidate to alternate and prioritise tasks at short notice.

Skills and Abilities:

• 5 years’ experience in a busy admin role.
• Experience in work scheduling and planning.
• Extensive knowledge of all MS Office software, particularly MS Excel.
• Self-motivated and a fast learner who enjoys a varied role.
• Ability to communicate effectively.
• Ability to develop and build relationships across all levels of management, Strong attention to detail.
• Organisational and time management skills.
• Capable of working to deadlines.
• Ability to identify and effectively solve problems.
• Proactive in approach to work.
• Ability to learn new tasks and skills quickly.
• Flexible, friendly, helpful nature.
• Resilient. Team Player.
• Experience in the workshop or Motor Trade is desirable but not a must.

Only candidates with relevant experience will be shortlisted.
Note: If you haven’t heard from us in two weeks your application wasn’t successful.

Send CV to elsa@------

Contact:
Elsa Malan
Independent Consultant
Cell: -----
email : elsa@------

NB! This job is now closed. You can apply for other jobs by uploading your CV.