Wine Tutor (Fixed-Term)

SUMMARY:
A prestigious Winelands estate is seeking a knowledgeable and polished WINE LOUNGE TUTOR on a fixed-term contract

POSITION INFO:
The ideal candidate is a patient, personable wine enthusiast who can turn a tasting into a memorable guest experience in an elegant, art-filled lounge. You will be confident hosting discerning visitors, comfortable under pressure, and disciplined with stock and service standards.

Core Criteria:

• Grade 12
• 1 - 2 years’ experience as a wine tutor preferred
• In-depth wine knowledge, with the ability to explain it clearly and engagingly to guests
• Own or reliable transport
• Excellent interpersonal and communication skills
• Strong customer service orientation
• Confident engaging with high-end, distinguished clientele
• Well-presented, with an enthusiastic personality
• Genuine passion for wine and the hospitality industry
• Flexible with working hours and able to perform under pressure

• Set up the tasting area ahead of service
• Present tutored wine tastings to guests
• Ensure the presentation, quality and serving temperature of all drinks meet standard
• Process wine orders through the relevant ordering and logistics platforms
• Maintain adequate stock and equipment levels, including collections and restocking
• Minimise losses from breakage, waste, theft and incorrect orders, and record any that occur
• Apply strict tasting and portion control
• Complete daily wine and beverage stock-takes and stock movement sheets
• Promote wines and process sales
• Comply with the Liquor Act (No. 59 of 2003) and all other regulations governing the sale of alcohol