Wine Steward / Stewardess

SUMMARY:
Our Client is loooking for a Wine Steward / Stewardess to join their team.

POSITION INFO:
Location: Stellenbosch
 
About the Role:

A prestigious wine estate in Stellenbosch is seeking a passionate and service-oriented Wine Steward / Stewardess to enhance the wine experience for guests. The successful candidate will assist with wine service, provide knowledgeable recommendations, support wine tastings, and ensure guests receive exceptional hospitality in a professional and welcoming environment.
 
Key Responsibilities:

• Assist guests with wine selections and provide recommendations based on their preferences.
• Serve and present wines professionally, ensuring correct wine service standards.
• Support and conduct wine tastings, tours, and educational experiences for visitors.
• Share knowledge of the estate's wines, grape varieties, wine regions, and vintages.
• Assist with maintaining and updating wine lists and tasting menus.
• Monitor wine stock levels and assist with inventory management, ordering, and storage.
• Work closely with the hospitality, restaurant, and cellar teams to ensure seamless service.
• Maintain the cleanliness, presentation, and organization of wine tasting areas and service stations.
• Ensure guests receive excellent customer service throughout their wine experience.
• Stay informed about new wine releases, industry trends, and developments in the wine industry.

• Previous experience in wine service, hospitality, restaurants, wine tasting, or a similar environment.
• Basic to good knowledge of wines, grape varieties, wine regions, and wine service.
• Formal wine education (WSET Level 1 or 2, or equivalent) will be advantageous.
• Excellent customer service and communication skills.
• A friendly, professional, and approachable personality.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Passion for wine, hospitality, and creating memorable guest experiences.
• Willingness to work flexible hours, including weekends and public holidays.