The Wine Lounge is looking for a Wine Tutor to provide excellent service to ensure great guest satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
RESPONSIBILITIES:
Setting up tasting area
Presenting tutored wine tastings
Cellar tours
Ensure presentation, quality and temperature of all drinks are correct.
Processing wine orders through Capreo, Cape Ardor and Aspiring Logistics.
Ensure that there is enough stock and equipment, stock collection and re-stocking.
Ensure a minimum loss through breakage, waste, theft and incorrect orders and capturing any losses.
Strict tasting and portion control
Daily stock-take of wine and beverages and completing stock movement sheets
Promoting and processing sales
Adhere strictly to the provisions and regulations as contained in the Liquor Act (No. 59 of 2003) and other regulations as may be applicable to the sale of alcoholic beverages.
REQUIREMENTS:
Grade 12
Own transport/Reliable transport
Preferably 1- 2 years wine tutor experience
In depth knowledge of wines and being able to communicate and explain this to guests
Passionate about wine and the hospitality industry
Excellent interpersonal- & communication skills
Strong customer service orientation
Comfortable in dealing with very distinguished clientele
Must be well-presented
Willing to work flexible hours and be able to work under pressure
Enthusiastic personality
Delaire Graff Estate is an equal opportunity employer.
