Wealth Adviser Assistant | Langebaan, Western Cape

SUMMARY:
Wealth Adviser Assistant | Langebaan, Western Cape

POSITION INFO:

Job Title: Wealth Adviser Assistant (Adviser Development Programme)

 Career Level: Entry-Level / Graduate Trainee

Role Overview

The successful candidate will join an intensive Adviser Development Programme (ADP) structured to train, mentor, and prepare high-potential commerce graduates for a career as a professional Financial Adviser. In this role, the candidate will provide administrative, operational, and client service support to wealth advisers and senior practice management. The programme combines practical on-the-job training, mentorship, and systematic exposure to financial planning workflows, investment portfolio administration, compliance frameworks, and direct client relationship management.

Core Responsibilities

• Client & Portfolio Servicing:

  • Gathers policy and portfolio information across financial product providers to compile structured client file summaries.

  • Prepares comprehensive client review documentation, proposals, and presentation files according to set templates.

  • Prepares documentation for investment review appointments and arranges client engagements.

  • Generates and distributes monthly and quarterly client investment performance statements.

  • Assists in executing portfolio instructions, switches, and portfolio rebalancing under adviser supervision.

  • Manages existing business client inquiries and provides professional customer support.

• Practice Administration & Operations:

  • Captures, manages, and audits client records and financial data on CRM systems and spreadsheets.

  • Handles the end-to-end administration of new business applications, quotations, and policy renewals.

  • Loads and processes financial transactions and policy updates on operational platforms.

  • Manages the Wealth Adviser''''s daily diary, scheduling new business and ongoing review appointments.

  • Maintains organized client documentation, compliance records, and filing systems.

• Compliance & Technical Research:

  • Conducts product and market research on investment, retirement, and risk products.

  • Ensures full adherence to the Financial Advisory and Intermediary Services (FAIS) Act, FICA regulations, and internal compliance standards.

  • Adheres strictly to internal Service Level Agreements (SLAs) and turnaround times.

Minimum Requirements

• Age: Under 26 years of age.

• Education:

  • Completed National Senior Certificate (Matric).

  • Completed Bachelor’s degree in Commerce or Finance (e.g., BCom Accounting, BCom Finance, BCom Economics, BCom Financial Planning, BCom Business Management, or BCom Business Administration).

• Experience: 0 to 2 years of work experience within the financial services industry (strictly entry-level / graduate programme).

• Location: Resident in Hermanus, the Overberg region, or willing to relocate to Hermanus independently.

• Languages: Fluency in spoken and written English, with proficiency in at least one other official South African language (Afrikaans proficiency is advantageous for the Overberg region).

• Computer Literacy: Strong proficiency in Microsoft Office applications, specifically Microsoft Excel.

Key Competencies

• Customer Service Focus: Demonstrated ability to manage client expectations and maintain professional, empathetic relationships.

• Attention to Detail: Exceptional accuracy in numerical analysis, record-keeping, and document preparation.

• Task Orientation & Time Management: Ability to prioritize competing tasks, follow through on operational processes, and meet strict deadlines.

• Verbal & Written Communication: Clear, articulate communication skills suitable for professional client and stakeholder liaison.

• Analytical & Problem-Solving Ability: Strong aptitude for financial concepts, problem resolution, and data interpretation.

 

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