Warranty Parts & Finance Controller (Automotive Industry)

SUMMARY:
Recruiting a Warranty Parts & Finance Controller that will be responsible for managing warranty administration, parts control, financial reconciliation, and ensuring compliance with manufacturer and dealership requirements.

POSITION INFO:

Key Responsibilities

• Administer and process warranty claims accurately and within manufacturer guidelines.
• Verify warranty submissions and supporting documentation.
• Monitor and reconcile warranty accounts and transactions.
• Manage warranty parts retention, storage, and disposal processes in line with manufacturer requirements.
• Investigate and resolve warranty claim discrepancies and rejections.
• Prepare warranty reports and financial reconciliations.
• Liaise with service, parts, and finance departments to ensure efficient workflow.
• Conduct regular warranty audits and maintain compliance standards.
• Ensure all warranty claims are submitted within prescribed deadlines.
• Support month-end financial processes relating to warranty transactions.
• Maintain accurate records and documentation for audit purposes.

Minimum Requirements

Essential Qualifications

• National Diploma or Degree in Accounting, Finance, or a related field.
• Warranty Administration Certificate (Essential).

Essential Experience

• Previous dealership experience within the automotive industry.
• Proven experience in warranty administration and control.
• Strong understanding of warranty processes, parts administration, and financial reconciliation.
• Experience working with dealership management systems.

Knowledge & Skills

• Strong financial and accounting acumen.
• Excellent attention to detail and accuracy.
• Sound understanding of manufacturer warranty policies and procedures.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office, particularly Excel.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication and interpersonal skills.

Mandatory Requirements

Applicants will only be considered if they meet the following criteria:

✓ National Diploma or Degree in Accounting/Finance
✓ Automotive Dealership Experience
✓ Warranty Administration Certificate