Warranty Claims Engineer

Recruiter:

Ann Swann Personnel

Job Ref:

JHB001325/CL

Date posted:

Friday, June 24, 2022

Location:

East Rand, South Africa

Salary:

R400 000.00 Annually

SUMMARY:
This is the ideal position to utilise your leadership, communication skills including your extensive technical experience and knowledge from the heavy/large metal component manufacturing industry. Project Management, Metallurgical background as well as exposure to pyro-metallurgy, casting, hot rolling/forming and quality assurance is ideal. Knowledge of heat treatment and shot peening processes will be an advantageous.

JOB DESCRIPTION:

Requirements:

Matric (Grade 12)
At least 5 -10 years' experience in a similar role
Motor industry experience advantageous
Working experience in heavy/large manufacturing processes related either to pyro-metallurgy, casting and hot rolling/forming, quality assurance and control, project management advantageous
Must have a technician background (Metallurgist)
Knowledge Heat Treating Processes Metal Workers advantageous
Knowledge of Shot Peening Process advantageous
Advanced skills in MS Office
Organizational and leadership abilities
Communication and interpersonal skills
Self-motivated with a results-driven approach
Problem-solving skills
Understanding of engineering principles and practices
Monitor the product and process for quality
Implement business systems to support the above
Excellent technical/metallurgical report writing

Key Performance Areas:

To keep in line with the Warranty departments Policies and Procedures
Manage Warranty process from beginning to end, within the targeted time frame
Management of Warranty queries, and assistance in said queries should it be necessary
Monitor accuracy of all Warranty claims on customer portals
Take ownership of all monthly customer claim backs, and daily claim submissions.
Be available, when necessary, to conduct Warranty audits.
Liaise with customer warranty departments to request warranty parts for analysis.
Participate in all warranty meetings as requested by the customers or management.
Develop action plans, and communicate said plans with Management for implementation
Inspect incoming warranty claims.
Scrutinizing the claim for any faults before being approved.
Development and upkeep of Warranty daily, weekly and monthly reports
Ensure that all tasks performed comply with all standards required by the company
Analyze warranty failure modes and perform root cause analysis to eliminate reoccurring defects
Identify and provide solutions to company process gaps that are contributing to high cost warranty claims
Ensure that all Health and Safety rules, and Warranty Policies and Procedures are always adhered to
Maintain and report key process and key activity indicators
Recommends new or enhanced methods, procedures and standards
Perform activities to analyze warranty failure data implementing corrective actions to eliminate risk to the company.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Costing and Warranty Clerk
Location: East Rand
Salary:
Description: We're on the lookout for a highly organized, proactive, and detail-driven warranty Clerk to become a key part of our dynamic service team in the motor industry. In this pivotal role, you'll take charge of managing warranty claims, ensuring accurate record-keeping, and working closely with the Workshop Manager to keep all warranty operations running seamlessly and efficiently. If ...
1 day ago

Costing/Warranty Clerk
Location: Northcliff
Salary:
4 days ago

Automotive Warranty Clerk - Gauteng, Edenvale
Location: Johannesburg
Salary:
Automotive warranty Clerk - Gauteng, Edenvale #DriveYourCareerForward and be the engine behind seamless warranty processes in the Service Department!If you are an energetic, dynamic and efficient administrator with Automotive warranty claim and job card costing knowledge and experience, you will want to apply for this opportunity!As the warranty Clerk you will be responsible for all war...
5 days ago

Passenger Vehicle Service Advisor / Costing Clerk - Pretoria
Location: Pretoria
Salary:
Remuneration: Market Related dependent on skill set, knowledge, and experienceEE Vacancy Purpose Of The Job: Our Client is looking for an experienced and customer-oriented dealership Service Advisor / Costing Clerk to join their team in Pretoria. The ideal candidate will have strong technical knowledge, exceptional attention to detail, and a passion for delivering excellent customer serv...
7 days ago

Press Vehicle Technician (BMW) (2-year FTC)
Location: Rosslyn
Salary:
7 days ago

Technician
Location: Johannesburg
Salary: Depending on experience, track record and qualifications
Technician required to repair large hospital equipment. Experience repairing & installing of large appliances,electrical & mechanical experience essential.
12 days ago

Receptionist
Location: Midrand
Salary: 12000 Monthly
Salary: R12 000 - R15 000Our client is looking for an organized and detailed-oriented Receptionist / Office Administrator to support and maintain the office. This role is based in Midrand and it is on a temporary basis.
14 days ago

Service Advisor
Location: Sandton
Salary: R160 000
Our client in the automotive sector is looking for a Service AdvisorLocation: Sandton
15 days ago

Drill Rig Technician (Millwright / Electrician Trade)
Location: Johannesburg
Salary: To be discussed at interview
Our client is seeking a dynamic and experienced Drill Rig Technician to provide technical assistance both internally and externally, including commissioning, training, servicing, and audits. This position is based in Johannesburg, GT.The role requires extensive travel, fault finding, electrical and mechanical expertise, and a strong customer service focus. This position also supports internal depa...
19 days ago

Printer Technician
Location: Johannesburg
Salary: R15000 - R25000
Our company is looking for a Printer Technician that is a professional who installs new printers, configure printers on network, maintain and ensures the proper function of standalone printers, scanners or Network Printers.
20 days ago

Warranty Claims Engineer

Similar jobs you might be interested in:

Create a free job alert for Warranty Claims Engineer in East Rand

Jobseekers

Recruiter

General