Warranty & Service Plan Administrator

SUMMARY:
Our client a well established Automotive organisation is seeking the services of a Warranty & Service Plan Administrator.

POSITION INFO:

Our client a well established Automotive organisation is seeking the services of a Warranty & Service Plan Administrator.

Min Requirements:

• 3+ years Warranty / Service plan Admin experience.
• Experience e must be within the motor industry.

Duties:

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or receives authorization to write them off.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
• Arranges for parts to be shipped to the factory or distributor or to be scrapped.
• Files and maintains all service records as required by the warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with the cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the fixed operations manager or the controller.
• Maintains a professional appearance and a neat work area.
• Performs other duties as assigned.
• Other tasks as assigned.

Job Types: Full-time, Permanent

Pay: R15,000.00 - R25,000.00 per month

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