Warehouse Operator

 

Recruiter:

Corporate Solutions

Job Ref:

WO522

Date posted:

Wednesday, March 30, 2022

Location:

Johannesburg, South Africa

Salary:

250000


SUMMARY:
Warehouse Operator

JOB DESCRIPTION:

Duties & Responsibilities

The primary responsibility for the Warehouse Operations Admin Assistant role is to oversee the “Online Trade-in” process from initiation to completion. Additional key responsibilities include supporting the Warehouse and Operations Manager with the efficient day-to-day running of the warehouse and sales functions to ensure optimum levels of customer service.

  • Managing all aspects of the Online Trade-in process to ensure that it runs correctly and efficiently. This includes:
    • Dealing with customer queries and concerns professionally and within the specified timeframes
    • Daily, weekly and monthly updating of the workflow system as required by the online trade-in process
  • Troubleshooting all customer queries relating to consumers and retail partners:
    • Receiving query calls from retail partners
    • Booking of couriers as needed
    • Ensuring an ongoing communication loop with retail partners on the status of queries
    • Receiving of all related courier packages into our warehouse facility and ensuring the correct allocation of devices within warehouse space for assessment
    • Updating of workflow system with details of all courier packages received in order to trigger the assessment process
    • Responding to and dispatching devices to the end client in order to close the query process
  • Compiling accurate customer reports and presentations on a monthly basis

  • Any other duties as required by the Operations Manager or Head of Operations

 

The Warehouse Operations Admin Assistant role reports to the Operations Manager.

 

Desired Experience & Qualification

  • A minimum of a National Senior Certificate is required

  • Additional tertiary qualification would be an advantage

  • Ability to work systematically within the warehouse process

  • Good communicator with excellent written and spoken English

  • Can-do attitude with a customer-centric approach

  • Work efficiently as part of a team

  • Strong MS Office suite skills (particularly MS Excel, MS Word, and MS PowerPoint)

  • Experience of working with Monday.com would be an advantage

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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