Warehouse Manager

SUMMARY:

POSITION INFO:
Warehouse Manager
Location: Bethlehem, Free State

Job's Purpose:
This position is responsible for ensuring the efficient receipt, storage, and dispatch of finished products, maintaining high standards of accuracy, safety, and quality, and service reliability.

Key Responsibilities:

• Oversee the receipt, storage, and dispatch of finished goods (bagged product).
• Manage inventory levels to ensure accuracy and optimal space utilisation.
• Implement and maintain high standards of cleanliness, safety, and organisation within the warehouse.
• Lead, train, and develop warehouse staff to achieve productivity and efficiency targets.
• Coordinate with production, logistics, and internal departments to ensure smooth operational flow.
• Develop, monitor, and manage key performance indicators, including inventory accuracy, order fulfilment times, cost per unit shipped, employee productivity, and safety incidents.
• Drive continuous improvement initiatives based on KPI results.
• Oversee the effective use and maintenance of warehouse management systems.
• Address and resolve customer-related issues relating to product handling, quality, or logistics.
• Manage the warehouse operational budget, including staffing, supplies, and logistics costs.
• Plan and coordinate transport logistics to ensure on-time delivery while optimising routes and costs.
• Monitor delivery performance and resolve transit-related issues to maintain service levels and customer satisfaction.
• Ensure compliance with quality standards, procedures, and specifications.
• Develop procedures for handling damaged or returned goods.
• Collaborate with production planning to align stock levels with orders and forecast requirements.
• Maintain minimum stock levels to support continuous operations while avoiding excess inventory.
• Proactively manage slow-moving or aging stock to reduce space constraints and financial losses.

• Degree in Logistics, Business Administration, or a related field.
• Minimum of 5 years’ experience in warehouse management, preferably within a manufacturing environment.
• Proficiency in warehouse management systems and database software.
• Strong understanding of inventory management principles and supply chain operations.
• Excellent organisational, leadership, and people management skills.