Warehouse Controller - closing 14 Sept

WAREHOUSE CONTROLLER - EQUITY BONDED

Supply Chain, Isando, Johannesburg

Accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment.

Job Purpose

This role is accountable for executing on key primary and secondary distribution tasks within the warehouse environment. This role also ensures compliance with all standard operational policies and procedures and ensures product fulfilment though an improved stock control environment. The Warehouse Controller is ultimately accountable for ensuring that the balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe, efficient and effective manner with continuous improvement being top of mind.

Key Accountabilities and Outputs

Warehouse and Inventory Control

• Oversee Primary Distribution (Inbound and Outbound) by maintaining, monitoring and executing on the primary distribution plan
• Service Secondary Distribution processes
• Conduct Inventory Control (Raw and Finished Materials)
• Conduct Stock Cycle Counts, Shrinkage and Stock Loss analysis to improve the stock control environment
• Engage with Manufacturing to limit the number of Out of Stock lines
• Undertake Route cause analysis of queries, complaints, incorrect loading and picking conducted to prevent recurrence
• Ensure Turn around Times in the Warehouse are managed for efficiency
• Ensure Resourcing plans are developed in line with volume forecast

Manage General Supply Chain and Logistics Operations

• Ensure compliance with standard operational policies and procedures
• Ensure Maximum Safe Pallet stacking heights comply with Site housekeeping standards maintained using the 5S philosophy

General Operational, Financial and People Management

• Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
• Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
• Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
• Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership

Qualifications and Experience

• Bachelors Degree (3 years) / NQF level 7 or similar (Essential)
• Up to 8 years' experience (Supervisory) 
• Excel Intermediate

Key Qualities

Communication

• Routine communication in connection with instructions, requests or normal work tasks

Problem Solving

• Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Others in own work area

Behavioural Competencies

Accountability

• Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track.
• Prepares a roadmap for success.
• Ensures that all who need to know, are clear about the plan.
• Takes full responsibility for own actions and outcomes, including mistakes.
• Always acts in the company's best interest, regardless of whether it is difficult or unpopular.
• Ensures others are on track for achieving their goals.

Planning and Organising

• Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
• Able to prioritise activities and resources, ensuring that results are achieved effectively.
• Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.

Continuous Improvement

• Increases performance expectations when success has been achieved
• Seeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.
• Finds ways to fast-adapt improvement ideas to work processes
• Proactively seeks out resources, alliances, etc., needed to quickly introduce improvements

Customer Relations

• Asks questions to identify customer needs or expectations
• Follows through and meets personal commitments to others on time
• Takes responsibilities seriously and consistently meets the clients' expectations for quality, service, and professionalism.
• Continuously monitors delivery to make sure the customer is re