Waitron

SUMMARY:
Position: Hotel Waitron - President Hotel - 4* Luxury Hotel - Bantry Bay, Cape Town

POSITION INFO:
Because every unforgettable dining experience deserves exceptional service.
At The President Hotel, we know that it takes more than just great food and fine wine to create memorable experiences, it takes passionate people who love what they do. Our Waitrons are the ones who bring warmth, personality, and seamless service to every table, turning meals into moments worth remembering.
The President Hotel is entering an exciting phase of growth and transformation, and we are creating new opportunities for Waitrons to join our Food & Beverage team. These are newly created roles, part of our journey forward as we expand and elevate our service.
If you thrive in a fast-paced, luxury environment and take pride in delivering world-class service, we’d love to meet you.
What We’re Looking For
We’re looking for service-driven professionals with passion, energy, and a genuine love for people. The ideal Waitron will have:

• A valid South African ID or work permit
• At least 2 years’ recent experience in a hotel or upmarket restaurant
• A Matric certificate (Grade 12) 
• Strong knowledge of food and beverage service standards
• A polished appearance, reliability, and punctuality
• Excellent communication and interpersonal skills
• The ability to stay calm and confident in a busy environment
• Flexibility to work evenings, weekends, and public holidays
• A team spirit and a guest-first mindset

• Be the face of hospitality by welcoming guests with warmth and professionalism
• Guide guests through menus, recommend specials, and create dining experiences tailored to their needs
• Deliver food and drinks with attention to detail, ensuring every plate and pour is perfect
• Keep the dining space looking as polished and inviting as the service you provide
• Anticipate guest needs before they ask, and handle queries with genuine care and confidence
• Create opportunities to delight by upselling dishes, wines, and experiences that elevate their visit
• Support your team in high-energy moments, keeping the rhythm of service smooth and seamless
• Uphold the highest hygiene, safety, and service standards so every guest feels at ease