SUMMARY:
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POSITION INFO:
Delaire Graff Restaurant is looking for a permanent Waiter or Waitress to provide excellent service to ensure great customer satisfaction. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Main Responsibilities:
- Greet guests at assigned tables and ensure each guest has received a menu and wine list.
- Know all items on the menu and the basic ingredients and method of preparation of each.
- Ensure tables are set with linens, silverware and glasses
- Take accurate food and drinks order,
- Ensure that all orders are received timeously by bar and kitchen staff.
- Clears all dirty cutlery and crockery from the table once guests have finished using them.
- Offers desserts and coffee to guests.
- Bill the guest correctly.
- Maintain a high standard of personal hygiene and appearance.
- Ensure that your uniform is clean
Main requirements:
- Grade 12
- Preferably at least 1 year previous waiter/waitress experience
- Preferably experience in a luxury/5-star environment
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Excellent interpersonal- & communication skills
- Strong customer service orientation and active listener
- Attentive and patience for customers
- Comfortable in dealing with very distinguished clientele
- Must be well-presented
- Flexibility and Accountability
- Enthusiastic personality
- Own transport/Reliable transport
Delaire Graff Estate is an equal opportunity employer.
