Volunteer Coordinator

SUMMARY:
A private Big 5 game reserve is looking for a 𝗩𝗢𝗟𝗨𝗡𝗧𝗘𝗘𝗥 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗢𝗥!

POSITION INFO:
A place where conservation, community, and unforgettable experiences come together.

We are looking for a passionate and organised Volunteer Coordinator to join a unique wilderness environment where people from around the world come together to make a meaningful impact.

This role is about creating memorable experiences for volunteers while ensuring smooth operations behind the scenes. The ideal candidate is a natural people-person who thrives on connection, has a passion for conservation, and enjoys balancing guest experience with practical coordination.

Candidate Responsibilities:

• Coordinate the full volunteer journey, from arrival and orientation through to departure
• Welcome volunteers and create a warm, engaging, and supportive environment
• Manage volunteer schedules, activities, and daily programmes
• Assist with conservation, research, and community-based initiatives
• Build strong relationships with volunteers from diverse backgrounds and cultures
• Coordinate logistics including accommodation, transport, meals, and activity requirements
• Act as the main point of contact for volunteers, ensuring their needs are met throughout their stay
• Facilitate communication between volunteers, staff, and operational teams
• Assist with reporting, feedback collection, and improving the volunteer experience
• Help create meaningful moments that leave volunteers feeling connected to the reserve and its mission

• FGASA Level 1 minimum
• Degree or background in Botany, Animal Husbandry, Wildlife Management, Conservation or related fields
• Experience with volunteers, conservation or eco-tourism advantageous 
• Passion for wildlife, people and making a positive impact
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• A warm, approachable personality with a passion for working with people
• Ability to work with individuals from different cultures and backgrounds
• Strong problem-solving skills and a proactive approach
• Ability to work independently while being part of a close-knit team
• Computer literacy and strong administration skills
• A flexible, hands-on attitude suited to a remote wilderness environment