Voice Infrastructure & CCaaS Engineer

Recruiter:

Elite Search

Job Ref:

JHB001224/HLG

Date posted:

Monday, June 15, 2026

Location:

Johannesburg, South Africa

Salary:

40 000 Monthly

SUMMARY:
Voice & CCaaS Engineer | Johannesburg | Permanent
Location: Illovo, Sandton (4 days in office, 1 day remote)
Type: Permanent, Full Time

About Our Client
We are recruiting on behalf of a well-established South African telecommunications and IT solutions provider, delivering services across voice, networking, security, collaboration, and infrastructure. This is a business that invests in best-of-breed technology and takes pride in a team culture that is collaborative, technically excellent, and genuinely enjoyable to be part of.
This role is based at their modern Illovo, Sandton offices — a great working environment with a fantastic company culture and a stunning canteen offering full cooked lunches daily. If you are someone who values both the quality of the work and the quality of the environment you do it in, this is worth paying attention to.

POSITION INFO:
Voice & CCaaS Engineer | Johannesburg | Permanent
A well-established South African telecommunications and managed services provider is looking for a seasoned Voice & CCaaS Engineer to join their Infrastructure team. This is a hands-on role at the heart of a business that builds and runs real voice and contact centre solutions for enterprise clients — not a support desk position.
What you'll be doing:
You'll own the technical delivery, uptime, and evolution of the company's Voice and CCaaS infrastructure — including Broadworks environments, Oracle SBCs, and a range of CCaaS platforms. You'll handle complex escalations, support professional services deployments, engage directly with vendors, and play a meaningful role in evaluating and productising new CCaaS offerings as the market evolves. Scripting, API integration, and automation are part of the day-to-day.
What you need to bring:

5 - 8 years in a VoIP / Voice engineering role within a service provider environment
5 - 8 years hands-on experience with Linux / Unix operating systems
Scripting ability in Python, Bash or Perl
Solid REST API experience — design, consumption, and troubleshooting
SQL database experience
Exposure to CCaaS platforms such as Webex Contact Center, Genesys, NICE CXone, Five9, Talkdesk or similar is a strong advantage
Broadworks and Oracle SBC experience is beneficial
Experience with routers and switches in a service provider environment

Why consider this:
You'll be working across a technically diverse environment with genuine scope to influence product direction and shape how CCaaS solutions are built and taken to market. If you're the kind of engineer who wants more than just keeping the lights on, this is worth a conversation

Similar jobs you might be interested in:

Voice Infrastructure & CCaaS Engineer
Location: Johannesburg
Salary: 40 000 Monthly
voice & ccaas engineer | Johannesburg | PermanentLocation: Illovo, Sandton (4 days in office, 1 day remote)Type: Permanent, Full TimeAbout Our ClientWe are recruiting on behalf of a well-established South African telecommunications and IT solutions provider, delivering services across voice, networking, security, collaboration, and infrastructure. This is a business that invests in best-of-bre...
Today

Intermediate Billing Operations Engineer
Location: Johannesburg
Salary: 40 000 Monthly
INTERMEDIATE BILLING OPERATIONS engineerLocation: Illovo, Sandton (4 days in office, 1 day remote)Type: Permanent, Full TimeAbout Our ClientWe are recruiting on behalf of a well-established South African telecommunications and IT solutions provider, delivering services across voice, networking, security, collaboration, and infrastructure. This is a business that invests in best-of-breed technology...
3 days ago

IT Support Engineer - Field & Service Desk
Location: Johannesburg
Salary: 28 000 Monthly
Role: IT Support engineer - Field & Service DeskLocation: Fourways, JohannesburgA leading MSP requires a IT Support engineer to join their fabulous team. The ideal candidate will be a proactive problem-solver with in-depth knowledge of Windows systems, networking and ideally have cloud exposure (MS Azure). Your role will include supporting clients in Pretoria for 2-days a week and you wi...
4 days ago

AI Engineer
Location: Johannesburg
Salary: Annually
The AI engineer will be responsible for designing, developing and maintaining advanced AI systems to support strategic objectives across voice and digital customer interaction channels. This includes the creation of production-grade AI voice bots, text bots, AI-driven QA systems for call audits and bespoke NLP/NLU systems.
6 days ago

Network Security Specialist
Location: Midrand
Salary:
PURPOSE: We are looking for a seasoned Network Security engineer to join our enterprise security team. You will own the design, implementation, and deep troubleshooting of our security infrastructure — from next generation firewalls and WAFs through to IPS, NDR platforms, and our evolving Zero Trust framework. This is a hands-on technical role for someone who is as comfortable in the CL...
6 days ago

Senior SYSPRO Support Consultant
Location: Johannesburg
Salary: 55000 Monthly
Are you a seasoned SYSPRO specialist looking for greener pastures? Job Title: SYSPRO Support ConsultantLocation: Fourways, SandtonBasic Salary: R55K – R75K Negotiable based on experienceAbout the ClientThe client is a premier South African Information Technology service provider. They position themselves as a trusted technology partner for small to medium enterprises.Their core offering...
10 days ago

Senior DevOps Engineer
Location: Johannesburg
Salary:
10 days ago

Software Implementation Engineer (AI & Agentic Workflows)
Location: Durban
Salary:
11 days ago

CBU 18490 - Group Marketing Manager
Location: Johannesburg
Salary: Up to R540k depending on experience
Group Marketing Manager
3 days ago

Network Operations Lead
Location: Johannesburg
Salary:
52 days ago

Voice Infrastructure & CCaaS Engineer

Similar jobs you might be interested in:

Jobseekers

Recruiter

General