SUMMARY:
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POSITION INFO:
A well-established retirement community in the Pietermaritzburg area is seeking an experienced, compassionate and highly organised Village Manager to oversee the smooth day-to-day operations of the Village.
This role requires a well-rounded professional with strong administrative, operational and people management skills who is able to engage confidently with residents, staff, service providers and management alike.
The successful candidate will play a key role in maintaining the Village’s reputation as a premier retirement community, ensuring high service standards, operational efficiency and a positive resident experience.
Key Responsibilities:
• Oversee the daily administrative and operational management of the Village
• Build and maintain positive relationships with residents and stakeholders
• Liaise with the Village Management Committee, Management Association and senior leadership
• Manage staff and support service providers within the Village
• Oversee maintenance, operational processes and general village administration
• Assist with budgeting, reporting, meeting minutes and financial administration
• Support and coordinate projects and improvements within the Village
• Ensure smooth communication and efficient day-to-day operations
Minimum Requirements:
• Matric plus a relevant tertiary qualification
• Minimum 10 years’ working experience, with at least 5 years in a senior management role within a care facility, retirement environment or service-driven industry
• Strong administrative and organisational ability
• Excellent communication and interpersonal skills
• Professional, calm and approachable leadership style
• Ability to manage people with empathy, patience and professionalism
• Strong problem-solving and decision-making ability
• Computer literacy including MS Word and Excel
• Ability to prepare reports, budgets and meeting minutes
• Valid driver’s licence
The ideal candidate will be proactive, emotionally intelligent, service-oriented and capable of managing a dynamic environment with maturity and professionalism.
