Vehicle Warranty & Costing Clerk

Recruiter:

Ace Staffing

Job Ref:

A27

Date posted:

Tuesday, April 28, 2026

Location:

newcastle, KwaZulu-Natal, South Africa

Salary:

Market related

SUMMARY:
Vehicle Warranty & Costing Clerk - Newcastle

POSITION INFO:

Vehicle Warranty & Costing Clerk

Location: Newcastle, KwaZulu-Natal

Employment Type: Permanent

Salary: Market related Cost to Company package

A reputable and well-established automotive dealership group is seeking an experienced Vehicle Warranty & Costing Clerk to join its Newcastle branch. The business is known for delivering professional service, trusted expertise, and high customer service standards.

Role Purpose

To ensure accurate costing of workshop repair orders, submit warranty claims in accordance with manufacturer processes and procedures, and process supplier invoices efficiently.

Key Responsibilities

Accurately cost workshop repair orders
Submit vehicle warranty claims in line with manufacturer standards and procedures
Process supplier invoices timeously and accurately
Ensure all documentation is complete and compliant
Liaise with workshop, service advisors, parts department, and suppliers
Maintain accurate records and filing systems
Resolve claim queries and invoice discrepancies
Deliver high levels of internal and external customer service

Minimum Requirements

Grade 12 / Matric certificate
Mathematics and Accounting advantageous
Minimum 2 years’ costing and warranty claims experience within the motor dealership industry
Computer literate (MS Office Suite)
Advantageous Requirements
Knowledge of dealer management systems such as Autoline and Kerridge
Diploma or Degree in Accounting / Finance
Experience within a franchised or premium motor dealership environment

Key Competencies

Strong numerical accuracy and attention to detail
Excellent administration and organisational skills
Deadline driven and able to work under pressure
Problem-solving ability
Strong communication skills
Team player with a customer-focused mindset

Reporting Line - Service Manager / Aftersales Manager

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