VAPS SALES AGENT

Job Title: VAPS Sales Agent
Department: Sales / Call Centre
Location: Mill Park, Gqeberha
Employment Type: Short-Term
Industry: Short-Term Insurance
Remuneration: Basic Salary + Commission

About Us

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Our client is seeking a dynamic and sales-driven VAPS Sales Agent to join their team in Mill Park, Gqeberha. The successful candidate will be responsible for driving revenue growth by effectively upselling value-added products to existing and prospective customers while consistently delivering exceptional customer service.

Key Responsibilities

• Share ideas and insights with the team to continuously improve sales effectiveness.
• Identify upselling opportunities by understanding customer needs and profiles.
• Promote and sell value-added products to existing and prospective customers.
• Deliver a high standard of customer service in every interaction.
• Apply effective sales techniques to achieve and exceed targets.
• Handle objections confidently and close sales professionally.
• Accurately capture customer information and sales details.
• Maintain strong product knowledge to confidently position solutions.
• Adhere to compliance and quality assurance standards.
• Meet defined KPIs, including conversion rates, call quality and productivity.
• Follow up on leads and customer commitments within agreed timelines.
• Contribute to a positive team culture and continuous improvement.

Minimum Requirements

• Matric / Grade 12.
• Regulatory Examination (RE5) – Essential.
• Full qualification in Short-Term Insurance – Essential.
• Bachelor's Degree will be advantageous but is not essential.
• Minimum 1 year inbound/outbound call centre sales experience.
• Minimum 1 year VAPS experience will be advantageous.
• Fluent in English is essential, plus one other official South African language.
• Previous experience within short-term insurance will be advantageous.

Skills & Competencies

• Sales-driven and target-oriented.
• Strong communication and interpersonal skills.
• Active listening and empathy.
• Persuasion and influencing ability.
• Customer-centric mindset.
• Problem-solving and critical-thinking skills.
• Adaptability and resilience.
• Effective time management and prioritisation.
• Confidence and professionalism.
• Emotional intelligence.
• Attention to detail.
• Teamwork and collaboration.
• Self-motivation and accountability.

Application Requirements

Applicants must submit:

• Comprehensive CV.
• Clear copy of ID.
• Last 6 months' payslips.
• Matric Certificate.
• Relevant qualifications and certifications, including RE5, FAIS and related qualifications where applicable.

What is on Offer

• Basic salary + commission.
• Short-term employment opportunity.
• Opportunity to grow within a dynamic sales environment.
• Performance-driven sales environment.

How to Apply

Send your CV and qualifications to:
tasmim.cassim@stratogo.com
Reference: Call Centre 
Location: Mill Park, Gqeberha
If you do not receive a response within three weeks of submitting your application, kindly consider your application unsuccessful.