Unit Administrator

SUMMARY:
About Us

National Renal Care is a leading provider of comprehensive kidney disease management in South Africa. We foster a collaborative work environment where compassion, digital innovation and clinical excellence come together to deliver high-quality, person-centred care.

We are seeking a qualified, goal-driven and self-motivated Unit Administrator to join our multidisciplinary team.

Purpose of the Role

The Unit Administrator provides efficient, professional, and patient-centred administrative support to ensure the effective operation of the dialysis unit. As the first point of contact for patients, families, and visitors, the role coordinates administrative, operational, financial, and communication processes to support care coordination, continuity of care, and the efficient functioning of the multidisciplinary team.

The Unit Administrator contributes to high-quality dialysis services by maintaining accurate records and documentation, supporting quality reporting, ensuring compliance with organisational policies and regulatory requirements, and promoting continuous improvement to enhance patient experience, service delivery, and operational performance.

POSITION INFO:
Minimum Requirements

Qualifications

• Grade 12 or Equivalent NQF Level 4 Qualification
• Intermediate computer proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Relevant administrative qualification or certificate would be advantageous.

• Min 1-2 years of administrative experience in healthcare, customer service or office environment.
• Strong verbal and written communication skills
• Excellent organisational and time management skills
• Ability to maintain confidentiality and process information accurately.
• Experience using electronic systems, databases or patient administration systems

• Knowledge of medical aid, billing or healthcare administration processes will be advantageous.

• Opportunity to work within a patient-centred, multidisciplinary environment.
• Exposure to innovative renal care systems and processes.
• Ongoing professional development and learning opportunities.
• A culture built on compassion, collaboration and clinical excellence.

• Appropriate pre-employment screening, including reference checks, may be conducted with current and previous employers. For internal applicants, reference checks may be conducted with current and previous line managers.
• Applicants requiring reasonable accommodation are encouraged to notify the Company during the recruitment process.
• By submitting your application, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA and applicable legislation.
• Unsuccessful applicants' personal information will be retained for six (6) months following the conclusion of the recruitment process, after which it will be securely destroyed or anonymised unless otherwise required by law or requested by the applicant.