Underwriting Administrator (Group Benefits)

SUMMARY:
Underwriting Administrator (Group Benefits)

POSITION INFO:

Summary:

We are seeking a skilled and detail-oriented Group Benefits Underwriting Administrator with experience in Group Risk to support and enhance our underwriting operations. The successful candidate will play a critical role in evaluating risk, ensuring compliance with underwriting standards, and liaising with clients and brokers to deliver exceptional service in the group benefits space.

What to Expect:

• Evaluate group life insurance applications in line with risk management best practices and company underwriting policies
• Review submitted applications for completeness and compliance with underwriting criteria
• Request and interpret additional medical or financial information as needed
• Identify inconsistencies or gaps in applications and resolve them efficiently
• Accurately assess risk and make informed underwriting decisions, referring complex cases to reinsurers where appropriate
• Ensure adherence to agreed turnaround times and internal service standards
• Communicate underwriting decisions clearly and professionally to clients, intermediaries, and internal stakeholders
• Manage and prioritize own workload effectively, working independently within a structured framework
• Contribute to process improvements and system enhancements through innovative thinking and collaboration
• Assist in developing and presenting underwriting policies, processes, and decisions to internal and external audiences
• Build and maintain strong working relationships with brokers and distribution partners
• Demonstrate a sound understanding of challenges faced by intermediaries in the group benefits market
• Possess a working knowledge of anatomy and physiology relevant to risk assessment
• Show aptitude and enthusiasm for technology, with strong proficiency in relevant software systems

What You'll Bring:

Qualifications and Experience

• Qualification in Health Sciences, Allied Health Sciences, or a relevant bachelor's degree is advantageous
• Minimum of 3–5 years’ experience in Group Risk underwriting, preferably in the life insurance or employee benefits industry

Competencies

• Strong interpersonal skills with the ability to build and maintain professional relationships
• Confident communicator with excellent verbal and written communication skills
• High attention to detail and strong analytical abilities
• Practical, solution-focused problem solver
• Proactive, self-driven, and able to manage time and priorities independently
• Committed to maintaining client confidentiality and data privacy