Underwriting Administrator

SUMMARY:
Our client, a well-established company based in Claremont, Cape Town, is looking for a detail-oriented Underwriting Administrator to join their team. The ideal candidate will have Matric/Grade 12, along with 1–3 years of administrative experience in an insurance or underwriting environment. A minimum of 2 years’ experience in life insurance underwriting (medical underwriting preferred) is essential. A strong understanding of individual life underwriting is required, as well as proficiency in Microsoft Office (Word, Excel, PowerPoint). A relevant diploma or industry-related qualification is advantageous. The successful candidate will demonstrate exceptional communication skills, be organized, open to learning modern technologies, and able to solve problems effectively to support both technical and business needs.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           IT
BASIC SALARY              :           R16 000.00 – R20 000.00
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

• Matric / Grade 12 (essential)
• Minimum 2 years in life insurance underwriting (medical underwriting preferred) - Experience working with life insurance policies that are sold to individuals (not part of a group or company benefit), and they’ve handled the process where the insurance company reviews a person’s health information—like medical exams or history—before deciding whether to approve the policy and at what cost
• 1–3 years of administrative experience in an insurance or underwriting environment
• Knowledge of individual life underwriting (essential)
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• A relevant diploma or certificate in insurance, business administration, or a related field (advantageous)
• Industry-relevant qualification
• Exceptional communication skills
• Organized, with a willingness to continuously learn new technologies
• Strong problem-solving ability, with a focus on optimizing performance and meeting both technical and business needs

• Assist underwriters with the preparation, review, and processing of new insurance applications, renewals, and endorsements
• Ensure all submitted documentation is complete, accurate, and comply with company policies and underwriting guidelines
• Maintain and update policyholder records in underwriting and document management systems
• Liaise with brokers, clients, and other departments to obtain missing information or clarify details
• Track pending applications and follow up to ensure timely completion
• Generate and distribute policy documents, quotations, and correspondence
• Perform data entry, document scanning, and file management to support underwriting operations
• Prepare regular reports, summaries, and status updates for the underwriting team and management
• Support underwriters with administrative tasks related to risk assessments, pricing, and renewals
• Ensure adherence to compliance and regulatory standards in all administrative activities

• Monday to Friday: 08:00 – 17:00