Travel Insurance Manager (must have insurance experience)

Recruiter:

Talent Evolution

Job Ref:

PTA001152/EO

Date posted:

Thursday, December 8, 2022

Location:

Johannesburg, South Africa

Salary:

R50 000 pm

SUMMARY:
Manage overall operations and is responsible for the effective and successful management, productivity, quality control, and safety measures as established and set for the Operations Department

JOB DESCRIPTION:

Duties:

Maintain service providers Service Level Agreements and contracts with service providers and clients
Adjudicate claims as per insurance terms and conditions
Facilitate multiple care aspects (case coordination, information sharing, etc.)
Develop effective working relations and cooperate with medical team throughout the entire case management process
Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Record case information, complete accurately all necessary forms and produce statistical reports
Promote quality and cost-effective interventions and outcomes
Monitor assistance for incoming and outgoing calls for travel and funeral products
Provide assistance with all related services and logistical arrangement according to the prescribed procedures and protocols
Monitor medical evacuation process
Monitor repatriation of mortal remains

General

Recruiting, interviewing and orienting new staff members.
Monitoring and evaluating staff performance.
Managing a departmental budget and forecasting budgetary requirements.
Motivating and inspiring staff and facilitating personal growth.
Conducting / arranging training and seminars for continued skills improvement. Ensuring adherence to company and industry regulations.
Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems.
Carry out supervisory responsibilities in accordance with company's policies and applicable laws.
Oversee FIAS representatives

Qualifications, Education and Experience

Matric
FAIS representative (RE 5)
Key Individual (RE 1)
Min 3 - 5 years supervisory experience
Insurance and Claims experience – required

Skills

Must be computer literate
Positive approach, compassionate with teamwork skills
Ability to work with Executives and Corporate Clients
Effective communication skills
Ability to interpret insurance policies

Should you not receive a response within 10 working days, please consider your application as unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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