Transitions Manager

SUMMARY:
Are you an experienced Transitions Manager, Change Manager or Operations Manager with a proven track record of leading business transitions, ramp-ups and migrations? This could be your next career move!

Our client is looking for a results-driven professional to lead end-to-end business transitions, drive operational readiness and ensure successful implementation of new business initiatives.

POSITION INFO:
Responsibilities

• Lead end-to-end transitions for new business and operational ramp-ups.
• Collaborate with Recruitment, HR, Learning & Development, Technology and Operations teams.
• Partner with clients and senior stakeholders to manage project scope, milestones, risks and readiness.
• Identify opportunities for process improvement and re-engineering.
• Support new business pursuits and Requests for Proposals (RFPs).
• Develop transition strategies, project plans, effort estimates and implementation roadmaps.

• Approximately 8 years of overall professional experience.
• At least 3 years of experience leading transitions or ramp-ups.
• Experience as a Change Manager, Transitions Manager or Operations Manager.
• Proven experience in business ramp-ups, migrations or new work launches, ideally within BPO or Shared Services.
• Strong project/programme management, stakeholder engagement, risk management and governance skills.
• PMP or PgMP certification will be advantageous but is not essential.