Tracer Agent (Debt Collection)

Recruiter:

Scorpex Recruitment

Job Ref:

SPR017

Date posted:

Thursday, July 24, 2025

Location:

Johannesburg, South Africa

Salary:

R8000

SUMMARY:
Tracer Agent (Debt Collection)

POSITION INFO:

Minimum Requirements:

• Matric Certificate (Grade 12).

• Minimum 2 years’ experience in a similar tracing role within a debt collection or

call centre environment.

• Must be proficient in:

o Excalibur

o SAP

o CBP

o Other tracing platforms and databases (Advantageous)

• Advanced computer literacy with strong MS Office skills (Excel, Outlook, Word).

• Strong investigative, analytical and critical-thinking skills.

• Ability to work under pressure and meet deadlines.

• Excellent written and verbal communication skills.

• High level of accuracy and attention to detail.

• Experience working with government or municipal accounts.

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