Tier 2 ISP Technician

SUMMARY:
Our client are looking for a Tier 2 ISP Technician

POSITION INFO:
Duties:

• Install, Configurate, monitor and upgrade wireless infrastructure, incl wireless controllers, network access systems and guest networks.
• Setup and maintain WI-FI access points (WAPs), radios, antennas, routers, switches and servers
• Troubleshoot hardware, software and connectivity issues, providing level one, two and three support for wireless systems.
• Conduct wireless site surveys, positioning WAPs, testing coverage and optimizing network performance
• Collaborate with IT helpdesk and other technical teams to resolve wireless configuration issues
• Maintain and secure network invironments, radius servers, IP addresses and client security software
• Record and Maintain user support documentation, configuration backups and network reports
• Conduct maintenance and troubleshooting on fibre broadband and broadband wireless access equipment

 

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