Telesales Clerk

 

Recruiter:

C- Force

Job Ref:

JHB000236/AP

Date posted:

Monday, July 4, 2022

Location:

Kempton Park , South Africa


SUMMARY:
Our client a leader in manufacturing high quality toilet tissue from pulp to completion requires the services of a Telesales Clerk in the Kempton Park area

JOB DESCRIPTION:

Role and Responsibilities

  • Assist Sales Manager/Sales Administrator with pulling sales reports daily, weekly & monthly
  • Assist with processing of orders
  • Handling any queries via telephone, email
  • Receive incoming calls from clients who need to place orders, follow-up on orders, quotations, delivery queries etc
  • Address any questions or issues customers may have.
  • Communicate with customers to understand their requirements and needs.
  • Offer solutions based on clients’ needs and capabilities
  • Direct new Business and Leads to the Sales Representative and Sales Manager
  • Keep an updated customer database
  • Track and document all processed orders
Sales Administrator Requirements
  • Ability and willingness to learn about products and services specifications and benefits
  • Patient and friendly personality
  • Team player
  • Good time-management skills
  • Great interpersonal, communication, presentation, and negotiation skills
  • Good negotiation skills Customer Service Skills
  • Address any pricing queries
  • Handle irate Clients and resolve conflict.

Qualifications and Education Requirements

A minimum of 1 – 2 years in a Tele sales position
Ability to work independently and under pressure
Good analytical problem-solving skills with attention to detail
Previous experience in Tele sales an advantage
Excel, Data Capturing, Syspro, Outlook
Telephone Etiquette
Customer Service Skills
Administration Skills

Interested parties can please upload CV and supporting documentation on the link provided

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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