Technician

Recruiter:

Tower Group

Job Ref:

3606497092

Date posted:

Thursday, August 18, 2022

Location:

Durban, South Africa

SUMMARY:
-

JOB DESCRIPTION:

essential competencies

A minimum of 3 years’ working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
A minimum of 3 years’ experience troubleshooting and upgrading desktop/workstation and server hardware
A minimum of 3 years’ experience installing, maintaining and supporting corporate network environments (LAN & WAN)
Comprehensive knowledge of Windows and Apple operating systems
Experience troubleshooting and setting up mobile devices, especially those on the Android and iOS platforms
Windows Server and SBS operating systems
Microsoft Office 365 and Azure experience
Microsoft Office application suite
Advanced networking – routers, access points, switches & firewalls
VPN and WAN setup/support
Microsoft Exchange Server
Drivers license
Experience having worked with a helpdesk ticketing system such as OTRS, Zendesk & osTicket, Heat, Remedy, etc.

advantageous skills

- Other cloud-based technologies
- Advanced networking – Firewalls (Mikrotik, Cisco, Juniper, Fortinet)
- Linux operating systems
- MCSE or equivalent
- VMware & Hyper-V

key responsibilities

- Be accountable for effecting remote and onsite IT support to all internal and external stakeholders in the recording and resolution of all IT support tickets logged and/or calls taken
- Provide technical support in terms of hardware, software, systems and administration
- Ensure expected service levels and response times are adhered to
- Follow the company processes to effectively escalate matters with effective resolutions
- Maintain constant communication with end users, engineers, partners and third-party service providers on all matters that require technical support
- Provide after-hours support on rotation with the team

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Senior Mechanical Technician
Location: Durban
Salary:
Senior Mechanical technician | Textile ManufacturingMobeni, KwaZulu-NatalMy client is seeking an experienced Senior Mechanical technician to lead the mechanical maintenance function within a textile manufacturing environment. This role is responsible for ensuring machinery operates efficiently, safely, and reliably, while guiding a team of mechanics to support continuous production.
1 day ago

Laboratory Technician
Location: Pietermaritzburg
Salary:
LABORATORY technician - MANUFACTURING FMCGKZN - PIETERMARITZBURGPrepare test samples of materials in production and conducts prescribed physical and chemical tests on samples. Must have valid drivers license due to travel to other branches.
2 days ago

Quality Technician
Location: Durban
Salary: Negotiable Monthly
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Quality technician to join their dynamic team in Durban.
7 days ago

Process Technician
Location: Durban
Salary: Negotiable Monthly
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Process technician to join their dynamic team in Durban (Prospecton).
7 days ago

HVAC Project Technician Ref: 4214
Location: Durban
Salary:
A strong career opportunity awaits HVAC Project technicians ready for their next challenge within a leading manufacturing team in KwaZulu-Natal. Apply today!
9 days ago

ONSITE TECHNICIAN â IT OFFICE AUTOMATION (PONGOLA, KZN)
Location: Durban
Salary:
An Onsite technician is required to provide technical support, maintenance, and troubleshooting of office automation equipment at client sites. This role suits a hands-on, customer-focused individual who can manage service calls efficiently and ensure high levels of uptime and client satisfaction.
15 days ago

Aircon Technician
Location: Durban
Salary:
Aircon technician - Durban5 years experienceJoin our team as an Aircon technician in Durban.
17 days ago

Field Technician
Location: Durban
Salary:
21 days ago

Diesel Technician
Location: Pinetown
Salary:
23 days ago

Diesel Technician
Location: Pinetown
Salary: Monthly
New role is available for a Diesel technician for our client in the Automotive industry based in Pinetown KZN.
11 days ago

Technician

Similar jobs you might be interested in:

Create a free job alert for Technician in Durban

Jobseekers

Recruiter

General