Technician

SUMMARY:
Are you a hands-on Laptop Repair Technician with a passion for diagnosing and fixing hardware issues? This is an exciting opportunity to join a growing technology environment where you'll work on a variety of laptop repairs, upgrades, and maintenance projects while expanding your technical expertise.

POSITION INFO:
Company and Job Description:
Join a fast-paced technology environment where you will be responsible for diagnosing, repairing, upgrading, and maintaining laptops used in business and operational environments. This role is ideal for a technically minded individual who enjoys troubleshooting hardware problems and delivering reliable solutions that keep users productive.
You will work on a wide range of repairs, from component replacements and hardware diagnostics to software installations and system optimisation. This position offers the opportunity to develop your technical skills while working with multiple laptop brands, operating systems, and hardware technologies.
If you are detail-oriented, reliable, and enjoy working with technology, this role offers an excellent opportunity for long-term career growth.

Key Responsibilities:

• Diagnose and repair laptop hardware and software faults
• Open, disassemble, repair, and reassemble laptops
• Replace faulty batteries, screens, keyboards, SSDs, hard drives, RAM, charging ports, and internal components
• Troubleshoot laptops that fail to start, charge, or boot correctly
• Perform hardware upgrades and preventative maintenance
• Install and configure Windows and other operating systems
• Perform software installations, updates, patching, and driver maintenance
• Troubleshoot connectivity, performance, and operating system issues
• Repair damaged internal cables, hinges, casings, and connectors
• Test repaired devices to ensure functionality and quality standards are met
• Maintain accurate records of repairs and replacement parts
• Ensure devices are cleaned and quality checked before being returned to users

• Education: Grade 12 / Matric
• Experience:
• Minimum 2 years' experience in laptop repairs and hardware troubleshooting
• Experience diagnosing and repairing hardware-related issues
• Experience with operating systems, software installation, and patching
• Technical Skills:
• Laptop hardware repairs and component replacement
• Fault finding and diagnostics
• Windows installation and configuration
• Software updates and patch management
• Driver installation and troubleshooting
• Hardware upgrades and preventative maintenance
• Knowledge of Intel and AMD platforms
• Motherboard diagnostics and repair
• Connectivity and operating system troubleshooting
• Additional Requirements:
• Strong problem-solving and analytical skills
• Attention to detail and commitment to quality workmanship
• Ability to work independently and manage workload efficiently
• Reliable, punctual, and professional
• Valid driver's licence (essential)
• Willingness to travel when required