Technical Sales Representative (Industrial) - Richards Bay, KZN

SUMMARY:
To market and sell industrial valve products and solutions to manufacturing, Process and other heavy industry sectors within the assigned region. The role requires deep technical understanding of industrial valve applications, compliance with industry standards, and the ability to deliver tailored solutions that optimize operational efficiency and safety. The representative is responsible for driving sales growth, maintaining key industrial client relationships, providing technical training, and supporting after-sales service to ensure customer satisfaction and loyalty.

QUALIFICATIONS
Grade 12 (Matric)
Diploma in Business Management
Engineering degree (preferably Mechanical) is advantageous

SKILLS AND EXPERIENCE / QUALIFICATION

• Minimum 5 to 10 years of sales experience within the valve industry, preferably industrial sector
• Strong technical background in selling complex technical products
• Sound knowledge of sales leadership principles and techniques
• Comprehensive valve product knowledge
• In-depth understanding of the South African industrial market and competitors
• Proven ability to build and maintain strong relationships with key accounts
• Track record of consistently achieving Sales, Gross Profit (GP), and EBIT targets
• Excellent communication and negotiation skills across all organizational levels
• Solid understanding of customer service principles and best practices
• Strong numerical and organizational skills
• Demonstrated leadership qualities and people management skills
• Effective problem solver and solutions provider
• Proficient in CRM systems, Navision, and Microsoft Office applications
• Experience working in a corporate environment
• Ability to analyze customer needs and recommend tailored technical solutions
• Skilled in market research and competitive intelligence gathering
• Experienced in delivering product training and technical presentations
• Willingness and ability to travel extensively to client sites and industry events

• Prepare and assist with quotations and tenders, ensuring accurate and compliant submissions via Navision
• Proactively follow up on outstanding quotations and tenders to maximize conversion rates
• Liaise closely with QC/QA on industrial-specific requests and technical specifications
• Conduct technical product, skills, and pricelist training tailored to industrial clients
• Maintain up-to-date sales activity reporting through CRM
• Expand AVK’s industrial client base through direct, indirect, and project channels
• Effectively service existing and new industrial clients
• Consistently meet or exceed monthly Sales, GP, and EBIT targets
• Promote technical valve products and solutions to support deeper market penetration
• Negotiate sales orders and contracts within delegated authority limits
• Gather and analyze industrial market intelligence to stay ahead of competitors
• Provide expert technical recommendations and customized solutions to industrial customers
• Oversee delivery, installation, and troubleshooting of valve systems at industrial sites
• Collaborate with marketing, engineering, and finance teams to develop value propositions and proposals
• Travel regularly to client sites, trade shows, and industry events as required | - Maintain customer satisfaction scores above target
• Follow up on 100% of outstanding quotations and tenders
• Increase quotation-to-order conversion rate
• Deliver minimum number of industrial-focused training sessions per quarter
• Maintain 100% CRM data accuracy
• Achieve monthly and annual sales turnover and GP budgets
• Ensure timely resolution of after-sales issues
• Provide quarterly industrial market reports
• Achieve target number of client visits annually

POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.