Technical Sales & Client Liaison Manager - Epping, Cape Town

SUMMARY:
This role exists to take over direct client relationships and sales from the Managing Director to meet the company''s global vision and growth strategy.

POSITION INFO:

 Technical Sales & Client Liaison Manager - Epping, Cape Town

A unique opportunity for a technically minded commercial professional to drive local and global sales for a high-end manufacturer of stretch tents and luxury glamping pods.

About Our Client

Our client is an established South African manufacturer and global exporter of high-end Bedouin stretch tents and luxury glamping pods. Their products travel from their Cape Town HQ to premium venues and outdoor experiences across Africa, Europe, and beyond. They are expanding their commercial team to support global growth and scale client relationships.

The Role: Technical Sales & Client Liaison Manager

This role exists to take over direct client relationships and sales from the Managing Director to meet the company''s global vision and growth strategy. Reporting directly to the Owner/Managing Director, the position leads technical sales and client relationships for local and international markets. The core focus is guiding clients from initial enquiry through to final order by recommending suitable tent configurations, fabrics, and rigging options based on technical understanding.

Key Responsibilities

• Bring at least 6 years'' experience in technical sales to drive sales to new and existing clients in South Africa and abroad.

• Guide clients through technical requirements, recommending suitable tent configurations, sizes, fabrics, and rigging options.

• Read, interpret, and discuss technical drawings with clients and the production team.

• Prepare accurate, detailed quotations in South African Rand and foreign currencies, ensuring deal commercial soundness, margins, exchange rates, and terms.

• Manage the full sales pipeline, client records, and follow-ups within the CRM system.

• Act as the primary link between clients and the factory to align expectations, specifications, and timelines.

• Handle client queries, concerns, and order changes quickly and professionally while supporting export sales shipping and documentation considerations.

• Identify new business opportunities to grow the company''s local and international presence.

About You

• At least 6 years'' experience in technical sales.

• A relevant tertiary qualification (e.g. engineering, industrial design, textiles, or a related technical or commercial field).

• Strong commercial ability, including pricing, costing, margin management, and confidence transacting in multiple currencies.

• Advanced experience with CRM systems and quoting tools.

• A sound grasp of technical drawings, components, rigging, structural engineering principles, and fabrics.

• Excellent interpersonal skills, written and verbal communication, and client relationship management capabilities.

• Self-driven, resilient, detail-oriented, process-driven, and comfortable taking initiative without a fixed script or hand-holding.

• Export sales experience is a strong advantage.

• Valid driver''s licence.