Technical Coordinator/ Project Administrator

Recruiter:

Creative Sourcing

Job Ref:

Technical Coordinato..

Date posted:

Monday, September 27, 2021

Location:

Pretoria, South Africa

Salary:

depending on experience and qualifications

SUMMARY:
Technical Coordinator position based in Pretoria East

POSITION INFO:

The Technical Coordinator is ultimately responsible for coordinating orders, stock, installation teams and customer satisfaction

Technical Coordination:

· Booking and managing of Technicians / Sub Contractors;

· Confirming appointments with Clients;

· Preparing of stock and consumables for installations;

· Booking of Vehicles and Accommodation, arranging S&T’s;

· Retrieve paperwork from Technicians and process;

· Manage SLA contracts: assign calls and ensure it’s completed in timeframe;

· Update Helpdesk calls - escalate missed SLA calls;

Storekeeping:

· Ensuring stock levels are kept up to date;

· Stock Checks;

· Storeroom neatness;

· Stock issuing;

· Warranty replacement process.

Minimum Requirements:

· Senior Certificate (essential);

· 2 Years stock control experience;

· 2 Years’ experience in technical staff time management;

· Call desk / Ticketing System experience;

· Management of Service Level agreements (Maintenance contracts).

Competencies:

· Communication skills (read, write and speak) very important;

· Continuous skill improvement and self-development;

· Adhere to company processes;

· Strong interpersonal skills (with clients, suppliers and team members);

· Perform well under pressure;

· Problem-solving;

· Good planning skills;

· Accurate and attention to detail;

· Able to multi-task;

· Organised;

· Honest and reliable;

· Deadline driven;

· Hard-working;

· Punctual.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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