Technical Broker

SUMMARY:
TECHNICAL BROKER
DURBAN

Our client, based in Durban, is currently seeking a skilled Technical Broker to join their highly experienced and well-established team.

Non-Negotiables:

• RE 5 qualification
• Minimum of 3 years’ current experience in Short-Term Insurance
• Commercial lines exp only
• Experience across at least 3 of the following industries: Property, Manufacturing, Financial Services, Maritime, Retail, IT, Agriculture, Food & Beverage, etc.
• Intermediate insurance knowledge
• Strong attention to detail and accuracy
• Corporate experience
• Exceptional insurance negotiation skills

POSITION INFO:
Minimum Requirements:

• Matric 
• NQF 6 Short Term Insurance qualification or similar
• Authorised Representative with the FAIS Fit and Proper requirements
• Exceptional accuracy skills
• RE 5
• 5+ years’ experience in Short Term Insurance in large Commercial and Corporate
• Proven ability to negotiate and place cover on large commercial or corporate accounts
• Stakeholder (AE/client) servicing at a senior level within the client’s business
• Highly developed market relationships and at a senior management level in the market (insurers and reinsurers)

• Complexity of accounts: Large/complex corporate risks; leads non-traditional program design; sets placement strategy.
• Decision rights: Interpretation-level; determines market approach and bespoke terms; mentors TBs.
• Financial impact: Drives profitable retention and fee optimisation; delivers differentiators on strategic accounts.
• Risk exposure: High due to complexity and materiality; accountable for defensible advice and compliance on major portfolios.
• Learn and research about your client’s business, industry and relevant macro environments so that you can provide relevant service and advice.
• Draft and reach set financial targets
• Collaborate with Account Executives on how to service target clients
• Retain satisfied target clients
• Develop profitable accounts along with a mutually beneficial partnership with your clients
• Drive the full and integrated renewal process
• Plan and include claims and risk team into pre-renewal and post renewal meetings for every renewal to ensure collaboration, changes are communicated effectively, and opportunities are identified.
• At every renewal, identifying areas the client may be exposed in/using their business description - identifying potential gaps in cover, especially more specialist risks, highlighting such to the AEs for discussion with the client, explaining the reasoning for such cover in client meetings.
• Provide savings for the client where they are over insured. Obtain alternate quotes if necessary.
• Identify insurers and clients that we can benefit off a 2,5% risk management fee.
• Immersion into clients at all levels.
• Suggest adjustments to Broker Advice Fees by CPIX annually and implement fees where none applies.
• Challenge/suggest to AE's additional fees for example large loss claims management fee.
• Invoice on or before renewal date to increase interest earned (not premium financed) and keep track of age analysis
• Market authority: Senior negotiation authority with senior underwriters/reinsurers; secures bespoke facilities.
• At least one meeting (virtual) and two face to face meetings with their key insures per month. Recorded and outcomes shared with broking team.
• Attend insurer workshops to keep up to date with market changes
• Manage Client Data integrity
• Use systems effectively
• Adapt the new client/technical documents/templates and SOP's that are continually being developed.
• Ensure you are regularly aligned with the business strategy and what you need to do to achieve your targets.  
• Develop, manage and own your Personal Development Plan (PDP).
• Ask for help and support so that can enable and retain your skills to deliver on the financial and other targets.
• Upskill yourself and other Technical Brokers.
• Help grow a psychologically safe workspace where you and your team want to work in.
• Participate in- be an active and positive contributor not an observer and/or naysayer.
• Take accountability to be in the know.
• Take accountability for your growth.
• Identify individuals in the business you can upskill and implement this.
• Sincerely express appreciation, acknowledgement or support to others on a consistent basis.